Guillermo Coto

Results-driven IT professional with a strong background as a Systems Administrator and Technical Account Manager, now transitioning into Project Management. Extensive experience managing, maintaining, and optimizing complex IT infrastructures with a focus on delivering business value through strategic planning and technical execution. Skilled in coordinating cross-functional teams, managing client expectations, and delivering IT projects on time and within scope. Proven ability to lead technology initiatives from concept to completion, including infrastructure upgrades, cloud migrations, cybersecurity enhancements, and system integrations. Familiar with project management methodologies such as Agile and Waterfall, and experienced in tools like Jira, Trello, and Microsoft Project for task tracking and team coordination. Expert in servers, networking, cloud computing (Azure, AWS), and virtualization (VMware), with strong scripting skills (PowerShell) and database management experience. Adept at risk assessment, stakeholder communication, documentation, and resource allocation. Known for analytical thinking, attention to detail, and a proactive approach to problem-solving and continuous improvement. Passionate about supporting teams through knowledge sharing, technical mentoring, and aligning technology initiatives with organizational goals. Fluent in English (Advanced) and conversational in French (Intermediate), enabling effective collaboration in multicultural settings.