James Latham
Hopkinsville,KY
Summary
Personable Electronics Sales Associate determined to meet monthly quotas while driving new business opportunities. Used to working in busy customer-centered environments. Looking to join an organization in a sales-oriented role.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
15
15
years of professional experience
Work History
Appliance Sales Specialist
Lowe's
Clarksville, Tennessee
09.2020 - 09.2024
- Shared information on product features for various items to help customers make correct buying decisions.
- Provided customer training on proper use of new appliances after installation.
- Responded promptly to customer inquiries regarding product features, availability and pricing information.
- Encouraged the purchase of warranty programs when buying appliances, helping to boost overall sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
- Processed orders for new appliances, parts, and accessories.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
Bar Manager
Clarksville Country Club
Clarksville , TN
04.2015 - 08.2020
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
General Manager
Village Pub and Beer Garden
Nashville, TN
05.2009 - 12.2014
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Analyzed market trends to inform business decisions and strategies.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Implemented campaigns and promotions to help with developing goods and services.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Conducted regular meetings with senior management team to review progress against established objectives.
Education
High School Diploma -
Christian County High
Hopkinsville, KY05-1980
Skills
- Interpersonal and written communication
- Sales assistance
- Delivery coordination
- Goal oriented
- Cross-selling
- Sales floor monitoring
- Customer needs assessment
- Deal closing
Timeline
Appliance Sales Specialist
Lowe's
09.2020 - 09.2024
Bar Manager
Clarksville Country Club
04.2015 - 08.2020
General Manager
Village Pub and Beer Garden
05.2009 - 12.2014
High School Diploma -
Christian County High
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