Javier Batres
St. Albert,Alberta
Summary
Accomplished Transborder Coordinator with over 7 years of experience in North American logistics and freight forwarding . Expert in coordinating inbound and outbound shipments under different modalities, maintaining communication with stakeholders, and resolving complex logistical issues. Proven ability to manage international client/supplier accounts and oversee the importation process, ensuring compliance and efficiency. Skilled in using CargoWise, various logistics apps and online carrier platforms for tracking and freight order entry and management. Bilingual in English and Spanish, facilitating effective communication in diverse environments.
Overview
13
13
years of professional experience
Work History
Transborder Coordinator
North American Freight Group
06.2019 - Current
- Coordinate inbound and outbound shipments, moving as LTL, FTL, expedited, consolidated, bonded or intermodal (rail) throughout Canada and the Northeastern, Midwestern and southern regions of USA.
- Enter shipment data (shipper, consignee, dimensions, etc.), upload pertinent documentation into CargoWise and 3PL web systems to generate load sheet confirmations, pick up requests, BOLs, labels, check-in sheets and others as necessary.
- Maintain communication (including after hours as required) with shippers, consignees, clients, carriers and 3PL providers; trace shipments and update clients; solve arising problems such as rerouting, rescheduling, failed pickups and deliveries among other situations.
- Request service quotes and provide spot quotes for clients; assign and approve correct rates for AP and AR processing as part of successful file closing; resolve rate discrepancies as required.
- Remote since 2021
Call Centre Agent
The Office Gurus
01.2017 - 01.2018
- Secured account reactivations and win back sales over the phone for HelloFresh customers in USA.
- Performed cold-calling sales of electric energy contracts for the North American Power account in USA.
Customs Clerk
Liberty Linehaul Inc.
01.2016 - 01.2017
- Prepared documentation and submitted cargo manifests to American and Canadian customs agencies to secure the trucks’ border crossings through U.S. and Canada.
- Prepared and distributed the complete sets of paperwork required by truck drivers and the U.S.-Canada customs agencies to secure border crossings and resolve arising problems by liaising between customs authorities and/or other involved parties (clients, shippers and receivers, customs brokers, service providers, 3PL, and others).
- Coordinated the flow of customs related information and documents (PARS/PAPS/ACE/ACI) with other departments such as Sales, Safety & Compliance, Dispatch, Dock and Workshop while attending (or redirecting) requests for information and documents from the drivers and other persons/institutions.
- Updated and maintained physical or electronic files in relation to ongoing and completed trips, contact information database of Ports of Entry, service stations, bonded warehouses, customs brokers, shippers and receivers, and other related persons or institutions.
International Purchasing and Imports Coordinator
JBatres Lighting
01.2010 - 01.2015
- Managed international supplier accounts, freight forwarders, inland carriers, customs brokers, and other service providers and maintained constant communication with them in matters of logistics, RFQ, accounts payable/outstanding, technical specifications and other subjects; also identified and established communication with new prospect suppliers across the U.S. and other countries.
- Generated purchase orders for stock replenishment and special customer orders and managed all pertaining documentation such as invoices, packing lists, certificates of origin (for CAFTA), BOLs, PODs, AWBs, warehouse receipts, and others; also updated inventory data into the ERP after reception of goods.
- Tracked and oversaw all logistics involved in the importation process, from the supplier’s shipping date up to final reception of goods into the company’s premises in El Salvador; also submitted and resolved claims related to missing products or specification discrepancies at final reception.
Education
Global Business Management Graduate Certificate -
Conestoga College
Kitchener, ON01.2016
Bachelor in Business Administration - undefined
José Simeón Cañas Central American University
San Salvador, El Salvador01.2014
Skills
- CargoWise
- LoadLink
- Cargado
- Truckstop
- TransPlus Fleet Manager
- GPS tracking
- Adobe Acrobat
- MS Office
- Outlook
- Excel
- Word
- AI Assistants
- Smartsheet
- ADP
- Teams
- PAPS tracking
- PARS tracking
- 3PL shipment tracking
- Order entry
- Vendor coordination
- Work Planning and Prioritization
Certification
- Workplace Hazardous Materials Information System, 2025-01-01, OnlineWHMIS.ca
- International Computer Driver's License Certificate (Effective use of MS Office), 2016-01-01, Conestoga College, Kitchener, ON
Languages
Spanish
English
Timeline
Transborder Coordinator
North American Freight Group
06.2019 - Current
Call Centre Agent
The Office Gurus
01.2017 - 01.2018
Customs Clerk
Liberty Linehaul Inc.
01.2016 - 01.2017
International Purchasing and Imports Coordinator
JBatres Lighting
01.2010 - 01.2015
Bachelor in Business Administration - undefined
José Simeón Cañas Central American University
Global Business Management Graduate Certificate -
Conestoga College