JENNIFER ARIAS
Administrative Assistant
San Salvador,El Salvador
Summary
Detail-oriented and proactive Administrative Assistant with 4+ years of experience in remote and in-office support. Skilled in client management, scheduling, document handling, and digital productivity tools. Bilingual in English and Spanish, with strong communication and problem-solving skills. Adept at improving workflows and ensuring smooth daily operations.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Administrative Assistant and Online Advisor
Global Education Academy
2020.10 - 2024.12
- Managed an average of 50+ client inquiries per day, ensuring timely and professional communication via phone and email.
- Accurately entered and updated data in databases and other digital systems.
- Maintained organized and easily accessible records for efficient retrieval.
- Handled confidential information discreetly, ensuring the privacy of clients and executives.
- Provided personalized guidance based on individual needs, leading to higher levels of client satisfaction.
- Maintained detailed records of client interactions, ensuring consistency in advice and follow-up support.
Internship Assistant Purchasing Manager
Sigma Q
2013.04 - 2014.11
- Provided administrative support to the purchasing team, including processing and data entry into databases.
Education
Bachelor of Arts - Public Relations And Communications
Universidad Francisco Gavidia
San Salvador 2014.01 - 2020.03
High School Diploma -
Centro Cultural Salvadoreño Americano.
San Salvador 2011.01 - 2013.12
Skills
Office Administration
Microsoft Office
Time Management
Computer Skills
Administrative Support
Database entry
Customer engagement
Certification
Basic Adobe course in Photoshop, Audition, Premiere, Indesign (Universidad Francisco Gavidia)
Timeline
Administrative Assistant and Online Advisor
Global Education Academy
2020.10 - 2024.12
Bachelor of Arts - Public Relations And Communications
Universidad Francisco Gavidia
2014.01 - 2020.03
Internship Assistant Purchasing Manager
Sigma Q
2013.04 - 2014.11
High School Diploma -
Centro Cultural Salvadoreño Americano.
2011.01 - 2013.12