Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations. Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.
Informática
Microsoft Office Word 2010 Centro Cultural Salvadoreño Americano 2013
Microsoft Office Excel 2010 Centro Cultural Salvadoreño Americano
Licenciatura en anestesiologia e inhaloteria (estudiante de quinto año)
Client support
Call control
Data entry