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Experienced customer service representative with a proven track record of success in providing excellent communication and multitasking skills, I have worked for Teleperformance, I have great attention to detail and an adaptive approach to problem solving. In addition, I currently work at foundever where I have had a great track record helping the campaign with what has been needed, I have experience being a 3 waves mentor where I have improved my agent management skills to achieve good results in metrics, in addition to improving my leadership skills, empathy, patience and multitasking which are the most important, in addition to continuing to improve in customer service by providing excellent service.


  Con experiencia en roles de atención al cliente y ventas en Claro PR, demostré habilidades excepcionales en resolución de problemas y comunicación efectiva. Destaqué por manejar situaciones de alto estrés con profesionalismo, aumentando la lealtad del cliente y contribuyendo a un ambiente de trabajo positivo. Mi enfoque en la satisfacción del cliente y la capacidad para cerrar ventas me distinguen como un profesional integral.



  Agente experimentado con un historial comprobado de superación de objetivos de ventas agresivos. Conocido por sus sólidas habilidades interpersonales y por desarrollar relaciones leales con los clientes.


Agente del Negociado de la Policía de Puerto Rico. Prestación de servicios de seguridad por veinte años. En situaciones de emergecia, poseo la capacidad de actuar con eficacia y presición asegurando respuestas rápidas y efectivas. Los principios fundamentales que me distinguen son la integridad, dedicación y pasión por proteger vidas y servir a mi país con valor y respeto.

Soy una persona proactiva, organizada y responsable, con buenas relaciones interpersonales basada en el trabajo en equipo. siempre con la mejor dispocisión para realizar mis labores. Busco un puesto desaante donde pueda continuar aprendiendo y desarrollándome profesionalmente.

Jhoni Javier Rogel Hernández

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Bachillerato General - undefined

Diplomado - Arquitectura de Computadoras y Excel Básico

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Operador de centro de producción

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Bachillerato General - undefined

Diplomado - Arquitectura de Computadoras y Excel Básico

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