Johanna emely Argueta chavez
Bilingual Interpreter
San Miguel,San Miguel
Summary
Seeking a position with the ability to provide effective audio services for consumers; always exhibit professional behavior, including regular attendance, punctuality, and preparedness for shifts; demonstrate the ability to adapt quickly to new and changing technologies.
Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
2024
2024
years of professional experience
1
1
Certification
2
2
Languages
Work History
Medical Interpreter OPI
One World Global Services
6 2022 - 5 2024
- Interpreter
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Followed ethical codes to protect confidentiality of patient medical information.
English and Spanish Sales Rep/ Medical Interpreter
Ample Group Consultations
12.2020 - 09.2023
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Enhanced company reputation by providing exceptional customer service and support.
Education
High School Diploma - English 4 call center
National Institute Isidro Melendez
Skills
audio services
professional behavior
regular attendance
punctuality
preparedness
adaptability
fluency
verbal communication
call center experience
medical interpreting
Call management
Interpretation accuracy
Accomplishments
- Utilized bilingual skills in English and Spanish in both medical and technical fields as an OPI consecutive interpreter
- Officially interpreted medical insurance terminology for coworkers
- Facilitated communication between LEP and medical staff
Certification
[HIPAA and Fraud, Waste, and Abuse] Training - [Given on this date 07/11/2024 and set to expire on 07/11/2025]
Timeline
English and Spanish Sales Rep/ Medical Interpreter
Ample Group Consultations
12.2020 - 09.2023
Medical Interpreter OPI
One World Global Services
6 2022 - 5 2024
High School Diploma - English 4 call center
National Institute Isidro Melendez
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