Jonatan Argueta
Medford,New York
Summary
Proven team leader and skilled trainer at Kaufman Enterprises, adept in employee training and customer service. Excellently managed high-volume work periods, ensuring customer satisfaction and loyalty through efficient service and positive engagement. Demonstrated expertise in cash handling and fostering team collaboration, significantly enhancing workplace productivity and safety. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Target Corporation
02.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Crew Trainer
Kaufman Enterprises
08.2021 - 01.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Associate of Science - Computer Science
Suffolk County Community College
Selden, New York05.2025
High School Diploma -
Longwood High School
Middle Island, New York06.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Customer Service
- Employee Training
- Team Leadership
Timeline
Starbucks Barista
Target Corporation
02.2024 - Current
Crew Trainer
Kaufman Enterprises
08.2021 - 01.2024
Associate of Science - Computer Science
Suffolk County Community College
High School Diploma -
Longwood High School
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