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Technology lead with over 7 years of experience in Google Workspace administration, email security configuration, and incident management. Achievements include a 60% reduction in ticket volume, a 60% improvement in resolution time, and a 40% increase in customer satisfaction. Expertise in escalation management, SLA governance, and effective stakeholder communication. Proven ability to lead cross-functional teams and drive automation efficiency gains of 30%.

With over 7 years of comprehensive IT experience, Specialization in the Analysis, Design, Development, Implementation, and Testing of diverse software architectures, including Web Based, Client-Server, and N-tier. Expertise spans a broad range of Microsoft .NET Technologies such as Asp.Net C#, Asp.Net MVC, Asp.Net Core 3.1, .NET 6.0, and .NET 7.0, underpinned by a solid understanding of the Software Development Life Cycle (SDLC) and proficiency in AGILE (SCRUM) methodologies.
Possess strong skills in web development, notably in creating Web Forms, User Controls, and Web Controls using HTML/HTML5, CSS, JavaScript, jQuery, and JSON. Experience also extends to AJAX frameworks, enhancing the efficiency and interactivity of web applications across various browsers. Adept in Object-Oriented Programming, applying principles like Inheritance and Polymorphism in design.

Background includes extensive work with N-Tier Architectures such as MVC (Model View Controller) and MVVM (Model View, View Model), as well as the Singleton design pattern. In database management, also proficient in Data Modelling, designing, and creating Tables, Views, and Stored Procedures in MS SQL Server 2012.

Additionally, also have experienced in integrating External Services like Amazon-S3 API, Google API, and Firebase, with a particular focus on developing real-time applications using Firebase. Analytical and interpersonal skills are exceptional, aiding ability to learn quickly and perform effectively in both team and independent environments. Experience also covers managing cloud services in Azure and AWS, including provisioning and managing Azure Storage accounts, App Services, Azure Function Apps, Application Insights, and other cloud services.

Results-driven engineering professional with strong background in leading technical teams and managing complex projects. Recognized for fostering collaborative environment and consistently achieving project milestones. Reliable and adaptable, skilled in technical troubleshooting and strategic planning.
Experienced with technical leadership in engineering projects, focusing on system architecture and development. Utilizes collaborative approaches to align team efforts with project goals. Track record of delivering innovative solutions and maintaining high standards in project execution.
Experienced with technical engineering principles and practices, providing innovative solutions to complex technical challenges. Utilizes advanced problem-solving skills and technical acumen to enhance system performance and reliability. Knowledge of project management and systems analysis, ensuring efficient and effective project execution.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

 Enthusiastic electrical engineer with twelve years of experience in the hospitality industry. Possesses strong communication skills and a technical orientation. Seeking a challenging career in Operation & Maintenance in hotel engineering. Extensive background in the industry, well-equipped to contribute to the success of any hotel's engineering department. 

Jorge Marquez

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Technical Lead Engineer

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Computer Science Engineering - Computer Science And Programming

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Technical Lead Engineer

Computer Science Engineering - Computer Science And Programming

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