Jorge Valle
Senior Customer Advocacy
Mejicanos
Summary
I´m a Service-oriented professional prepared for roles in service operations. Known for driving continuous improvement initiatives and enhancing service delivery. Focused on team collaboration and flexibility in dynamic environments. Proficient in process optimization and customer relationship management.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Customer Service Operations Specialist
Foundever
01.2025 - Current
Customer Service Specialist
Ubiquity
03.2024 - 09.2024
Customer Service Representative
Foundever
08.2022 - 02.2024
- Senior customer experience and client satisfaction agent
Accounting Bookkeeper
Entrics sv
09.2021 - 04.2022
- Accounting Payable.
- Daily Invoice entry.
- Quickbooks management.
- Payroll Processing
- Bank Reconciliation.
Accounting Assistant
Veronica's Insurance
09.2019 - 09.2021
- Accounting Receivable.
- Quickbooks data entry (Deposits).
- Daily Reconciliation.
- Accounting Reports (Excel, Google Data Studio).
Education
Tecnico en Sistemas - Computer Technology/Computer Systems Technology
Universidad Pedagógica de El Salvador
El Salvador12.2025
Skills
Complaint Management
Certification
[Microsoft Office Specialist: Excel Associate] Training - [6 months]
Timeline
Customer Service Operations Specialist
Foundever
01.2025 - Current
Customer Service Specialist
Ubiquity
03.2024 - 09.2024
Customer Service Representative
Foundever
08.2022 - 02.2024
Accounting Bookkeeper
Entrics sv
09.2021 - 04.2022
[Microsoft Office Specialist: Excel Associate] Training - [6 months]
08-2021
Accounting Assistant
Veronica's Insurance
09.2019 - 09.2021
Tecnico en Sistemas - Computer Technology/Computer Systems Technology
Universidad Pedagógica de El Salvador