

I´m a Service-oriented professional prepared for roles in service operations. Known for driving continuous improvement initiatives and enhancing service delivery. Focused on team collaboration and flexibility in dynamic environments. Proficient in process optimization and customer relationship management.
Complaint Management
Customer Advocacy
Health Insurance
Critical thinking
Problem resolution
Team collaboration
[Microsoft Office Specialist: Excel Associate] Training - [6 months]
[Microsoft Office Specialist: Excel Associate] Training - [6 months]