Jose ANTONIO JUAREZ rivas
Customer Service Specialist
San Salvador
Summary
I´m looking for an entry level job that will allow me to develop my skills and grow within the company and at the same time keeping a good quality of life.
Overview
33
33
years of professional experience
1990
1990
years of post-secondary education
2
2
Languages
Work History
Spanish Interpreter
Sophia Marketing SRL
07.2024 - 04.2025
- Developed a comprehensive glossary of industry-specific terms to improve translation accuracy and consistency across projects.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
Owner Operator
Transportes Juarez Valle
09.2009 - 08.2022
- Oversee all the areas of running a small trucking business making deliveries all around Central America.
- In charge of entire operation from sales to execution.
Technical Support Agent
Dell El Salvador
04.2005 - 08.2011
- Responsible for receiving incoming calls from customers to aid in technical issues (hardware/software) with their computers.
- Making outbound calls to follow up and make sure that the problems have been successfully solved.
- Scheduling technician visits to replace parts.
- Keep customers satisfied.
Store Manager
Blockbuster Video
02.1995 - 04.1998
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
McDonald's Restaurant
03.1992 - 09.1994
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
high school diploma -
hollywood high school
licenciatura en economia aduanera - undefined
universidad nueva san salvador
Skills
- Active Listening
- Work Under Pressure
- Multitasking
Activities
I enjoy spending time with my family and helping others whenever possible.
Timeline
Spanish Interpreter
Sophia Marketing SRL
07.2024 - 04.2025
Owner Operator
Transportes Juarez Valle
09.2009 - 08.2022
Technical Support Agent
Dell El Salvador
04.2005 - 08.2011
Store Manager
Blockbuster Video
02.1995 - 04.1998
Store Manager
McDonald's Restaurant
03.1992 - 09.1994
licenciatura en economia aduanera - undefined
universidad nueva san salvador
high school diploma -
hollywood high school
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