Summary
Overview
Skills
Work History
Education
Certification
Software
Technologies
Timeline
AccountManager
José Bojórquez

José Bojórquez

IT Program Manager | IT Manager
El Salvador, La Libertad

Summary

I describe myself as a joyful, analytic lead and team player with a lot of enthusiast toward technology projects. I have a passion for learning and love working with a team to deliver amazing results, help each other to grow and have a great time while working.

Overview

15
15
years of professional experience
11
11
years of post-secondary education
2
2
Certificates
2
2
Languages

Skills

Strategic planning Expert

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Work History

Group Project Manager

RebelMouse
2023.05 - Current
  • Structured Project process by defining weekly reporting structure reports, enhanced process focusing on delivering results.
  • Successfully lead the implementation of 3 large projects with great customer satisfaction results.
  • Daily prioritization, guidance and problem solving with the team members to facilitate the work and accomplish goals.
  • High level strategic plans definition with VPs and Directors by creating, maintaining, and implementing initiatives.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Senior Program Manager

Jobsity | McGraw Hill
06.2022 - 04.2023

• Oversee the completion of 1 large project and several improvements for the current product ar McGraw Hill.
• Fulfillment of Agile Team set up with best practices and process definition for a new team and product.
• Successfully facilitate communication with cross functional teams such as Business, SRE, UI/UX, DevOps and other Dev teams.
• Collaborate with stakeholders to verify delivery of desired quality requirements to distributors.
• Established team priorities, maintained schedules and monitored performance.

Knowledge applied: Program Management | Agile | Team management | Strategic Planning | Software Delivery.

Software Development Manager

The Pagadito Group (FinTech / e-Commerce)
02.2021 - 06.2022

• Successfully deployed over 50 projects resulting in new features which improved company processes and user experience for more than 100 clients.
• Integrated crypto payments processing to a credit/debit card platform within 3 months.
• Assisted and supported the achievement of PCI-DSS Certification.
• Collaborated with senior leadership to define requirements and build projects that achieved or exceeded corporate plans.
• Participate in design process for software development ensuring best practices for industry and security are key elements.

Knowledge applied: IT Management | Agile | OWASP | Team management | FinTech | Negotiation.

Application Development Project Manager

Telus International El Salvador
04.2016 - 02.2021

• Successfully manage and track an $8 Million budget, working over a year with multidisciplinary teams. Once completed, program deliverable would save the company more than $10 Million by the next 5 years.
• Accomplished the completion of over 75 large projects, delivering solutions for more than 10,000 users over the globe.
• Facilitated cross functional team conversations enabling them to remove dependencies and roadblocks.
• Determining projects' scope, timelines, tracking project progress, outcomes and and KPIs to ensure successful on-time, on-budget delivery of projects.

Knowledge applied: PMI | SCRUM | ITIL | Team management | Financials | Program Management | Release Management.

Application Development Team Leader

Telus International El Salvador
07.2014 - 04.2016

• Assisted the promotion of 3 out of 5 team members under my line of command.
• Successfully gained top performer prize for all my team over a year.
• Lead and Management of corporate software development projects and keep the team motivated, engaged and happy with a rich culture of teamwork and regular skills development.
• Delivered solutions to customer needs across the globe within specific timeframes, working with multidisciplinary teams.

Knowledge applied: SCRUM | OWASP | Leadership | Coaching/Mentoring | Interviewing | Task Priorization

Software Quality Analyst

Telus International El Salvador
07.2012 - 06.2014

On charge of applications support team. Design, execution and analysis of test cases for applications. On charge of changes' and implementations on production servers. Research about new standards, best practices and tools to aid the developers to keep a constant improvement culture.

Knowledge applied: Code versioning | OWASP | Sonarqube |Testing scenarios | Implementation Management | Software Versioning.

PHP Web Developer

Telus International El Salvador
10.2010 - 06.2012

Analysis, design, development and implementation of software web and desktop applications with PHP, symfony, MySQL, C#, MS SQL, JQuery, AJAX & Javascript, shellscripting, automated tasks, webqueries with JSON and web services with WSDL.

Knowledge applied: PHP | MVC | MySQL | AD | APIs | Software Design | Development best practices.

IT Technical Support Specialist

Telus International El Salvador
05.2009 - 10.2010
  • Analysis and technical and software problem solving. Customer service from IT perspective. Aid on servers' projects: server monitoring tools, proxy server configuration, Active Directory, shellscripts for backup tasks, cronjob configuration.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.

Knowledge applied: OSI Layers | Tech support | AD | Linux | Client support.

Education

Master in Direction of Information Technology - Management Information Systems

OBS Business School
Spain
01.2022 - 06.2023

Master in Project Management - Project Management

Universidad Dr. José Matías Delgado
El Salvador
01.2015 - 07.2018

Computer Systems Engineer - Information Technology

Universidad De El Salvador FMOcc
El Salvador
01.2003 - 07.2009

Certification

SCRUM Master

Software

Agile/Project Management: Jira, Redmine, Trello, Miro, Asana, MS Project

Documenting and Sharing: Confluence, Sharepoint, Google Sites

Spreadsheet: Excel, Google Spreadsheet, SmartSheet

MS Office Suit/Google Suit

Software Versioning: Github, GitLab

QA: HP Quality Center, Mantis Bug Tracking,

Reporting: Jira Dashboards (JQL), PowerBI

Ticketing: ServiceNow, OSTicket, Jira ServiceDesk

Technologies

  • PHP (Symfony/Laravel)
  • .NET (C#)
  • Javascript
  • HTML/CSS
  • MySQL
  • MS SQL
  • Linux (shell and services)
  • Windows Server (AD, Services Management)
  • APIs

Timeline

Group Project Manager

RebelMouse
2023.05 - Current

Senior Program Manager

Jobsity | McGraw Hill
06.2022 - 04.2023

Master in Direction of Information Technology - Management Information Systems

OBS Business School
01.2022 - 06.2023

Software Development Manager

The Pagadito Group (FinTech / e-Commerce)
02.2021 - 06.2022

SCRUM Master

12-2017

Lean six sigma (Yellow Belt)

12-2017

Application Development Project Manager

Telus International El Salvador
04.2016 - 02.2021

Master in Project Management - Project Management

Universidad Dr. José Matías Delgado
01.2015 - 07.2018

Application Development Team Leader

Telus International El Salvador
07.2014 - 04.2016

Software Quality Analyst

Telus International El Salvador
07.2012 - 06.2014

PHP Web Developer

Telus International El Salvador
10.2010 - 06.2012

IT Technical Support Specialist

Telus International El Salvador
05.2009 - 10.2010

Computer Systems Engineer - Information Technology

Universidad De El Salvador FMOcc
01.2003 - 07.2009
José BojórquezIT Program Manager | IT Manager