Joselin Vásquez de Palacios
Cuscatancingo
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Management Assistant
Constructora Vigil SA de CV
09.2021 - Current
- Responsible for administrative control of account receivables and payables, financial administration, keeping the daily calendar, organizing meetings for management, customer service calls, and getting building permits in Los Angeles, California.
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Supported project management tasks, leading to timely completion of projects by assisting with schedule management and resource allocation.
- Improved office efficiency by streamlining filing systems, making document retrieval faster and more intuitive.
Compliance Legal Department
RIA Financial Services
08.2016 - 09.2021
- Involved in anti-money laundering training and compliance
- Enhanced department efficiency by implementing streamlined legal processes and procedures.
- Conducted internal investigations into alleged misconduct, ensuring proper remedial actions were taken promptly.
- Guided business units through regulatory inspections and audits, maintaining positive outcomes consistently.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
Bilingual Front Desk Agent
Quality Hotel Real Airport El Salvador
08.2012 - 08.2016
- Contributed to the company's growth by creating new policies and programs to improve service and quality given to customers
- Duties included check-ins, check-outs, and reservations.
- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Education
ACCOUNTING TECHNIQUE -
INSTITUTO NACIONAL DE CIUDAD DELGADO
ENGLISH MAJOR -
UNIVERSITY
EXCEL ADVANCE- PIVOT TABLES COURSE -
ITCA-FEPADE
ANTI-MONEY LAUNDERING TRAINING -
RIA FINANCIAL
LOS ANGELES, CALIFORNIABUSINESS ADMINISTRATION COURSE -
AVANZA FORMACION CONTINUA
Skills
- Office Administration
- Administrative tasks
- Budget Administration
- Meeting facilitation
- Time Management
- Excellent Communication
- Organizational Skills
- Administrative Support
- Meeting planning
Additional Information
ADVANCED GRAMMAR COURSE IN UNIVERSIDAD TECNOLOGICA DE EL SALVADOR, DRIVER LICENCE, SWIMMING COURSE IN AQUA CENTER EL SALVADOR, COURSE AGAINST FIRE IN QUALITY HOTEL, PROJECT HOW TO CREATE TOURISM IN SAN PEDRO MASAHUAT LA PAZ, DIPLOMA IN IMAGE, PROTOCOL IN SAN SALVADOR POMA GROUP, MONEY ORDERS TRAINING, ANTI MONEY LAUNDERING TRAINING, TRAINING ABOUT ANTI MONEY LAUNDERING RECEIVED IN LOS ANGELES CALIFORNIA USA
References
- JUAN DIEGO CORNEJO, 6430-7495
- ROCIO SOL MERINO, 7003-3868
Personal Information
- ID Number: 04286446-6
- Age: 34
- Date of Birth: 05/27/90
Timeline
Management Assistant
Constructora Vigil SA de CV
09.2021 - Current
Compliance Legal Department
RIA Financial Services
08.2016 - 09.2021
Bilingual Front Desk Agent
Quality Hotel Real Airport El Salvador
08.2012 - 08.2016
ACCOUNTING TECHNIQUE -
INSTITUTO NACIONAL DE CIUDAD DELGADO
ENGLISH MAJOR -
UNIVERSITY
EXCEL ADVANCE- PIVOT TABLES COURSE -
ITCA-FEPADE
ANTI-MONEY LAUNDERING TRAINING -
RIA FINANCIAL
BUSINESS ADMINISTRATION COURSE -
AVANZA FORMACION CONTINUA
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