JOSUE VELASQUEZ
Santa Rosa De Lima
Summary
Creative Business Owner with exceptional background spent in customer service. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Amway Business Owner
Self Employed
04.2023 - Current
- Conducted target market research to discover customer needs and analyze competitor trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established strong customer relationships through excellent communication and attentive service.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Assistant warehouse manager
All county flooring supply
09.2011 - 01.2015
- Ensure costumer receive orders in timely fashion
- Process A/P invoices and ensure approval of invoices are made on a timely basis
- Make sure workers comply with company policy
- Contributed to increased customer satisfaction by optimizing order processing times and maintaining excellent communication with clients regarding their orders'' status.
Lead painter
Berry Hill development Corp
10.2007 - 01.2010
- Completing jobs in timely fashion
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Led a team of painters, providing clear direction and fostering strong communication skills.
Costomer Service
All American mortgage company
08.2004 - 01.2007
- Cold calling multiple numbers daily
- Ensure costumers better understand their options regarding refinancing their homes.
- Responded to all customer inquiries thoroughly and professionally.
- Confirmed excellent customer service by quickly resolving customer concerns.
Education
East meadow high school, G.E.D
06.2007
Farmingdale high school
02.2007
Skills
- Excellent communication skills
- Able to work under high pace work environment
- Experience in customer service and customer
- Direct Sales
- Inventory Tracking and Management
- Negotiation and Persuasion
- Customer Relations
- Entrepreneurial personality
Profile
(503)7021-4982, Mjvelasquez2110@gmail.com
Languages
English, Spanish
Native language
English
Proficient
C2
Spanish
Proficient
C2
Timeline
Amway Business Owner
Self Employed
04.2023 - Current
Assistant warehouse manager
All county flooring supply
09.2011 - 01.2015
Lead painter
Berry Hill development Corp
10.2007 - 01.2010
Costomer Service
All American mortgage company
08.2004 - 01.2007
East meadow high school, G.E.D
Farmingdale high school
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