Summary
Overview
Work History
Education
Skills
Certification
Timeline
Languages
Generic

Juan Carlos Juarez Ruano

Agile Coach
San Salvador

Summary

Seasoned information technology professional with over a decade of experience specializing in Agile Coaching. Currently employed at Applaudo Studios, a leading custom software development company, where I drive the implementation of agile practices such as Scrum, Kanban, and Extreme Programming at strategic and tactical levels. Through building strong relationships with stakeholders, providing training and coaching to teams and leaders, and spearheading continuous improvement initiatives, I have significantly improved efficiency, quality, and customer satisfaction while fostering innovation and collaboration within the organization. Armed with Agile Coaching, Agile Project Management, and Scrum certifications from Management 3.0 and Scrum.org, my goal is to empower teams to embrace new ways of working and adapt to change effectively.

Overview

12
12
years of professional experience
1
1
year of post-secondary education
3
3
Certificates
2
2
Languages

Work History

Agile Coach

Applaudo Studios
04.2022 - Current
  • Company Overview: a leading company in custom software development for clients across various industries.
  • An Agile Coach serves as a subject matter expert who empowers teams to adopt new ways to improve with Agile as vehicle to manage culture and results.
  • The Agile coach uses his/her experience and influencing abilities and transition from a traditional to an Agile way of working.
  • He/she works both at a strategic and tactical level with his/her clients enhancing their capabilities to transcend doing and being agile.
  • Throughout my career, I have achieved: Driving Agile Transformation: I successfully led the adoption of agile methodologies in multiple organizations, resulting in significant improvements in efficiency, quality, and customer satisfaction.
  • Stakeholder Management: I established strong relationships with key stakeholders to ensure alignment of agile projects with strategic organizational goals.
  • Agile Academy: I founded and led an internal Agile Academy that trained and certified new Agile Facilitators. These trained facilitators collaborated with teams across the organization, accelerating the adoption of agile practices and improving the ability to deliver value.
  • Process Optimization: I collaborated closely with the Human Resources, Recruitment, and Solutions Architects areas to establish more stable, lean, and standardized processes, thus optimizing efficiency and deliverable quality.
  • A leading company in custom software development for clients across various industries.
  • Trained and mentored 6 new personnel hired to fulfill various roles.

Creative Programming Specialty Coordinator

Mónica Herrera University
06.2025 - Current
  • Ensured compliance with regulatory standards through meticulous record-keeping and diligent monitoring of practice operations.
  • Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
  • Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.

Co-Founder

Games Club SV
03.2023 - Current
  • Streamlined operational processes for improved efficiency and cost reduction.
  • Established foundational processes for business operations.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Grew the customer base through targeted outreach and networking events.

Professor

Mónica Herrera University
01.2022 - 06.2025
  • As a professor at the University of Mónica Herrera, I've had the privilege of sharing my knowledge and experiences in the areas of Project Management and Creative Programming with passionate students.
  • Throughout my time at this institution, I have developed and delivered courses that have empowered students to tackle complex challenges in project management and foster creativity in programming.
  • My pedagogical approach is centered on active student engagement, practical application of concepts, and the promotion of critical thinking.
  • I am dedicated to shaping the next generation of highly skilled and creative professionals.
  • Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
  • Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.

Agile Facilitator

Applaudo Studios
10.2020 - 05.2022
  • As a Agile Facilitators I manage the software development process and build self-organized teams.
  • I ensure that teams follow Agile thinking and values, in addition to agile practices and frameworks like Scrum, Extreme Programming, or Kanban method.
  • I work to increase team effectiveness and provide a context of motivation and guidance for team improvement during project execution.
  • Throughout my career, I have achieved: Effective Facilitation and Coaching: I developed and conducted training sessions and workshops that empowered teams and leaders to embrace the agile mindset, enhancing decision-making and problem-solving.
  • Continuous Improvement: I implemented retrospective practices that allowed teams to identify and address obstacles, boosting productivity and morale.
  • Stakeholder Management: I established strong relationships with key stakeholders to ensure alignment of agile projects with strategic organizational goals.
  • Project Delivery Success: I contributed to on-time and on-budget delivery of complex projects by applying agile methodologies such as Scrum and Kanban.

Scrum Master

Avianca Holdings S.A.
02.2017 - 05.2022
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Coached cross-functional teams on Agile principles, leading to an increase in successful project deliveries.

Software Developer and Designer

Avianca Holdings S.A.
06.2015 - 05.2022
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Updated old code bases to modern development standards, improving functionality.
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
  • Developed software for desktop and mobile operating systems.
  • Enhanced user experience through designing and implementing user-friendly interfaces.

Software Developer

Avianca
10.2013 - 06.2015
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • Optimized application performance by conducting regular code reviews and refactoring when necessary.
  • .Achieved faster development cycles using Agile methodologies, including Scrum or Kanban processes.

Education

Master of Science - Computer Science And Managmenet

OBS Business School
05.2018 - 01.2019

Bachelor of Science - Computer Science

Universiry 'José Simeón Cañas'
05.2001 -

Skills

Analytical problem-solving

Certification

Fundamentals Online Workshop

Timeline

Creative Programming Specialty Coordinator

Mónica Herrera University
06.2025 - Current

Co-Founder

Games Club SV
03.2023 - Current

Agile Coach

Applaudo Studios
04.2022 - Current

Professor

Mónica Herrera University
01.2022 - 06.2025

Agile Facilitator

Applaudo Studios
10.2020 - 05.2022

Master of Science - Computer Science And Managmenet

OBS Business School
05.2018 - 01.2019

Scrum Master

Avianca Holdings S.A.
02.2017 - 05.2022

Software Developer and Designer

Avianca Holdings S.A.
06.2015 - 05.2022

Software Developer

Avianca
10.2013 - 06.2015

Bachelor of Science - Computer Science

Universiry 'José Simeón Cañas'
05.2001 -

Languages

English
Full Professional
Spanish
Native or Bilingual
Juan Carlos Juarez RuanoAgile Coach