Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan R. Escobar

San Salvador, El Salvador

Summary

Dynamic professional with extensive experience in hospitality and construction, notably at Omni Orlando Resort and Hilton San Salvador. Proven track record in customer service and operations management, excelling in team collaboration and maintaining high safety standards. Skilled in food handling and adept at multitasking to enhance efficiency and guest satisfaction.

Overview

14
14
years of professional experience

Work History

Cook

Omni Orlando Resort
01.2024 - 10.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Drywall Installer/Finisher

Own Business
01.2022 - 01.2024
  • Completed installation of drywall sheets on commercial and residential properties.
  • Removed and replaced damaged drywall to complete repair and restoration projects.
  • Used diverse variety of tools and equipment for safe installation of drywall and minimized safety risks by properly using tools, equipment, and personal protective gear during installations.
  • Installed drywall for residential and commercial projects with consistent attention to quality and safety.
  • Achieved smoother drywall surfaces by skillfully applying joint compounds and tapes.

Housekeeping Supervisor

Hilton San Salvador
09.2017 - 05.2020
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Evaluated employee performance and developed improvement plans.
  • Completed schedules, shift reports, and other business documentation.

Forklift Operator

Ransa Logistics
09.2014 - 06.2017
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Transported goods between warehouse locations according to shipment and storage needs.

Restaurant Waiter

Kreef Restaurant and Delimarket
05.2010 - 09.2014
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Increased sales significantly by upselling higher-end products to customers.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Bachelor of Science - Marteking

Universidad Tecnologica De El Salvador
San Salvador, El Salvador
12-2024

Skills

  • Customer service
  • Leadership of work teams
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Operations management
  • Team collaboration
  • Use of different construction tools

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Timeline

Cook

Omni Orlando Resort
01.2024 - 10.2024

Drywall Installer/Finisher

Own Business
01.2022 - 01.2024

Housekeeping Supervisor

Hilton San Salvador
09.2017 - 05.2020

Forklift Operator

Ransa Logistics
09.2014 - 06.2017

Restaurant Waiter

Kreef Restaurant and Delimarket
05.2010 - 09.2014

Bachelor of Science - Marteking

Universidad Tecnologica De El Salvador

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Juan R. Escobar