Juany Leiva

• Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
• Followed ethical codes to protect confidentiality of patient medical information.
• Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
• Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.

Spanish interprter for various medical lines of business.

• Worked with adjusters and case managers on workers' compensation claims.
• Scheduled transportation for medical appointments.

Responsibilities:

• Ford Credit: Customer service and credit handling and approval.
• MetLife: Life and auto insurance, loan approval experience.
• Farmers Insurance: Interpretation line for auto claims.