Karla Lenchoni

• Identifying and eliminating risk of noncompliance, for local, international and by clients’ standards.
• Ensuring that the company is following all ethical, labor, Environmental, HHS legal requirements and international standards
• Manage all HR matters for El Salvador for both Industrial plants at Lourdes and Chalchuapa, including but not limited to Sourcing and Hiring, performance management, compensation & benefits, work environment, for a diverse employee population of 4k members.
• Main company point of contact for industrial relation management, with UNION federation, UNION relationship and collective bargain.
• Main point of contact for compliance, with international clients at Hongkong, Shanghai, Spain, Germany, US and Brazil.
• In charge of Verification and Auditing processes including but not limited to:
• FLA- Fair Labor Association, RCS- Recycled Claim Standard, CTPAT, Fair Trade, CIL-ZHDC- Chemical compliance, HIGG INDEX: @wordly FEM, FSLM, ISO 14001, ISO 45001, ISO 9001
• Opening of New plant At Guatemala, In charge of all Labor, Health and Safety, Environmental implementation.

Responsible to all aspects of the employee life circle and HR management matters for Central America, Puerto Rico and South Florida US, including but not limited to: Staffing and coordination
of new recruitments, Job Summaries, performance evaluations, change management, legal labor processes, organizational development, working in partnership with senior operation managers & directors.

• Led change management efforts, ensuring smooth transitions during mergers and acquisitions.
• Streamlined HR processes for increased efficiency and cost savings.
• Established competitive compensation and benefits packages to attract top talent in the industry.
• Increased employee satisfaction levels with effective communication strategies.
• Championed corporate social responsibility projects that positively impacted local communities while also enhancing company reputation.
• Improved organizational culture by promoting diversity and inclusion practices.

• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
• Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
• Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
• Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
• Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.

Benefits- HR Specialist

• Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
• Improved employee retention by implementing effective onboarding and training programs.
• Reduced employee turnover with proactive conflict resolution and performance management strategies.
• Developed and implemented onboarding and orientation programs for new employees.
• Administered employee benefits programs and assisted with open enrollment.
• Created and delivered HR training sessions to staff, managers and executives.
• Collaborated with managers to identify and address employee relations issues.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Developed and monitored employee recognition programs.

Highlights:
 Attrition reduction from 46% 2009 to 29% 2010
 Pioneer and implemented Risk Of Leaving Task force- Risk of attrition matrix from recruitment to operations accountability.
 Corporate Standard New Hire Induction and onboarding/Mentoring program
 Fidelity/tenure programs: Entrepreneur Bazar, Tenure “Telus Stars

Worked with a Diverse population of 3K Employees