Katherine Orellana
Interpreter-Virtual Assistant
San Salvador,SS
Summary
Interpreter and virtual assistant with experience in real-time interpretation on virtual platforms, in addition to offering administrative support services. Strong communication skills in Spanish-English, and solid competencies in schedule management, customer service, and handling digital tools. Specialist in providing comprehensive assistance to businesses and individuals, ensuring accuracy in multilingual communication and efficiency in task management.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Interpreter
CyraCom Language Solutions
12.2022 - Current
- Interpreted remotely through phone to facilitate communication between parties unable to meet in person.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Languages: Native Spanish, advanced English.
- Email and Schedule Management: Organization and prioritization of emails, coordination of meetings and events.
- Customer Service: Handling inquiries in English-Spanish, providing attentive and efficient service.
English as a Second Language Teacher
English for Call Center
03.2021 - 11.2022
- Educated students in basics of English grammar and conversational speaking.
- Created new lesson plans based on course objectives.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
Education
English Teaching Major - Second Language Education
University of El Salvador
San Salvador, El Salvador 01.2024 - 12.2024
Skills
- Office Tools: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
- Project Management: Use of platforms such as Slack for task and team coordination
- Relationship Building
- Memory retention
- Voice Modulation
- Multitasking Abilities
- Organizational Skills
- Medical Translation
- Fluent Bilingualism
- Client Support
- Professionalism
- Client Confidentiality
Timeline
English Teaching Major - Second Language Education
University of El Salvador
01.2024 - 12.2024
Interpreter
CyraCom Language Solutions
12.2022 - Current
English as a Second Language Teacher
English for Call Center
03.2021 - 11.2022
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