DAWN PHILLIPS-BROWN
Summary
Highly-motivated employee with a history of meeting company needs with a desire to take on new challenges. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
PSYCHIATRIC SOCIAL HEALTH TECHNICIAN
Bellevue Hospital Center
New York
07.2022 - Current
- Established and maintained professional working relationships with patients and staff.
- Enforced rules and regulations pertaining to patient care while maintaining a safe environment.
- Facilitated group therapy sessions with multiple patients.
- Monitored patient safety in all areas of the facility.
- Provided crisis intervention services to patients in need.
- Encourage patients to attend daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
- Bathed, fed and dressed patients based on individual abilities.
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
- Performed vital sign assessments, such as taking blood pressure and temperature.
PATIENT TRANSPORTER
NYU Langone Hospital - Brooklyn
Brooklyn
01.2021 - 06.2022
- Greeted and assisted patients in wheelchairs or stretchers to their appointments.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Checked all medical documents for accuracy prior to transporting patients.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Followed all safety guidelines while transporting patients in a stretcher or wheelchair.
- Maintained cleanliness of transport equipment.
PSYCHIATRIC HEALTH TECHNICIAN
Gracie Square Hospital
New York
10.2015 - 08.2018
- Provided direct patient care to patients with acute behavioral psychiatric disorders, addictive disease disorders and/or related substance abuse, etc.
- Ensured the safety and well-being of the patient and helped maintain a therapeutic environment.
- Monitored vital signs such as pulse rate, temperature, respiration, and blood pressure.
- Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.
- Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
CNA
Mary Manning Walsh Home
New York
06.2009 - 06.2016
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Monitored food intake and output as directed by nursing staff.
- Educated patients on self-care techniques that would help them maintain their independence.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Helped residents walk with or without self-help devices.
Education
DIALYSIS TECH -
Manhattan Institute
01.2013
CERTIFIED NURSE -
ASSISTANT, Mandl Community College, off Allied Health
11-2008
Skills
- Patient-Focused Care
- Medical Terminology Knowledge
- Quick Problem Solver
- Safety Precautions
- Compassionate
- Responding to Emergencies
- Calm and Level-Headed Under Duress
- Behavior Monitoring
- Emergency Response
- Mental Health Support
- Vital Signs Documentation
- Substance Abuse Treatment
- De-Escalation Techniques
- Direct Patient Care
- Time Management
- Professionalism
- Professional Demeanor
- First Aid Training
Certification
- BLS American Heart Association exp: 5/2024
Timeline
PSYCHIATRIC SOCIAL HEALTH TECHNICIAN
Bellevue Hospital Center
07.2022 - Current
PATIENT TRANSPORTER
NYU Langone Hospital - Brooklyn
01.2021 - 06.2022
PSYCHIATRIC HEALTH TECHNICIAN
Gracie Square Hospital
10.2015 - 08.2018
CNA
Mary Manning Walsh Home
06.2009 - 06.2016
DIALYSIS TECH -
Manhattan Institute
CERTIFIED NURSE -
ASSISTANT, Mandl Community College, off Allied Health