Motorola
Tech Support Mobile Services
San Salvador, Departamento de San Salvador
02.2017 - 05.2020
- I provide support to customer's who were having issues with their phones. Like phones not turning on, crack screens, replacements, etc.
- After 6 months I was promoted to a an Escalation team, whenever customers asked for a manager, I was in charge of those calls.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.