Kevin Campos
Telecommunications
San Salvador
Summary
Experienced with market insights to drive revenue growth and brand recognition.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Market manager
Foundever
10.2022 - 05.2025
- Improve visibility to generate more reservations for the properties.
- Improve revenue from properties.
- Sales services.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Improved operational efficiency, conducting regular reviews of marketing processes and implementing best practices.
Sales Agent
Concentrix
07.2020 - 07.2022
- Offer satellite services.
- Provide internet benefits and convince them to buy it.
- Sales services.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Motorola
Tech Support Mobile Services
San Salvador, Departamento de San Salvador
02.2017 - 05.2020
- I provide support to customer's who were having issues with their phones. Like phones not turning on, crack screens, replacements, etc.
- After 6 months I was promoted to a an Escalation team, whenever customers asked for a manager, I was in charge of those calls.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High school -
Colegio Joyas De Ceren
01.2012 - 01.2014
No Degree - Microsoft Excel Diploma
Centro Superate Merlet
Antiguo Cuscatlan, El Salvador 05.2001 -
No Degree - Microsoft Power Point Diploma
Centro Superate Merlet
Antiguo Cuscatlan, El Salvador 01.2012 - 01.2015
No Degree - Scholarship
Centro Superate Merlet
Antiguo Cuscatlan, El Salvador 01.2012 - 01.2015
Skills
- Sales skills
- Multitasking
- Teamwork
- Responsibility
- Problem-Solving
- Customer Service skills
Timeline
Market manager
Foundever
10.2022 - 05.2025
Sales Agent
Concentrix
07.2020 - 07.2022
Motorola
Tech Support Mobile Services
02.2017 - 05.2020
No Degree - Microsoft Power Point Diploma
Centro Superate Merlet
01.2012 - 01.2015
No Degree - Scholarship
Centro Superate Merlet
01.2012 - 01.2015
High school -
Colegio Joyas De Ceren
01.2012 - 01.2014
No Degree - Microsoft Excel Diploma
Centro Superate Merlet
05.2001 -
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