Betsy Smith
Cottondale
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Flexible hard worker ready to learn and contribute to team success. Desires a medical assistant position at Crimson Foot Care.
Overview
13
13
years of professional experience
Work History
Sales Associate Specialist
Aliceville Pawn & Gun
05.2020 - Current
- Record and resolve daily transactions to promote revenue generation and customer satisfaction.
- Greet each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required in person and over the phone.
- Handle shipping of products.
- Handle banking transactions
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Nurse
Family Practice at the Falls
05.2014 - 08.2015
- Collected and documented vital signs to track current patient conditions.
- Measured and monitored patient vital signs.
- Assisted physician with examinations, tests, and procedures.
- Assisted physicians with examinations and patient scans during diagnostic processes.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Educated patients, caregivers and families on diagnoses and treatment options
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals.
- Assessed and coordinated patient discharge planning needs with healthcare team members.
- Ordered medical equipment for office.
- Verified insurance information.
Entrepreneur, Owner and Manager
BE MsE Boutique
08.2013 - 07.2015
- Managed inventory including inventorying, receiving and shipping.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Updated website and social media profile pages to market.
- Developed strategies for building income, including distribution model and customer acquisition plans.
- Strategized future business updates and directed daily operations.
- Kept records for production, inventory, income and expenses.
- Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
- Assisted customers with questions and resolution of issues to maintain high satisfaction ratings.
OBGYN Nurse
Partlow-Harbin-Poist
06.2012 - 05.2013
- Performed Dexa scans.
- Managed patient confidential documentation and records.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Answered patient and family questions to educate on optimal treatment procedures.
- Measured and monitored patient vital signs.
- Assisted physician with examinations, tests, and procedures.
- Administered medications, tracked dosages and documented patient conditions.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals.
Nail Technician
Nancy Taylor Day Spa
10.2010 - 02.2012
- Met with clients to discuss needs, service preferences and special requests.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Introduced signature services, including acrylics and gel tips to increase overall sales.
- Completed daily customer appointments and updated master schedule.
Education
Associates - Nursing
Bevil State Community College, Hamilton Hospital
05.2009
Cosmetology Certification Training and certification for performing facials and proper manicure and pedicure procedures -
Shelton State Community College
05.2003
Skills
- Teamwork
- Money handling
- Retail sales
- Understands medical procedures
- HIPAA compliance
- Inventory and supply management
- Proper sterilization techniques
- Conflict resolution abilities
- Vital sign monitors
- Lab equipment setup
- Customer Service
- Quick problem solver
- Restocking lab supplies
- Patient scheduling
- Calm and level-headed under duress
- IDX appointment scheduling
- Data entry
- Communicating with patient families
- Front desk operations
- Patient callbacks
- Records management
- Decision-making
References
References
To be provided upon request
Timeline
Sales Associate Specialist
Aliceville Pawn & Gun
05.2020 - Current
Nurse
Family Practice at the Falls
05.2014 - 08.2015
Entrepreneur, Owner and Manager
BE MsE Boutique
08.2013 - 07.2015
OBGYN Nurse
Partlow-Harbin-Poist
06.2012 - 05.2013
Nail Technician
Nancy Taylor Day Spa
10.2010 - 02.2012
Associates - Nursing
Bevil State Community College, Hamilton Hospital
Cosmetology Certification Training and certification for performing facials and proper manicure and pedicure procedures -
Shelton State Community College
Similar Profiles
Brenden LauppeBrenden Lauppe
Lead Pawnbroker at Top Gun PawnLead Pawnbroker at Top Gun Pawn
Marifrances GamminoMarifrances Gammino
Owner at Candler / Stone Mountain Pawn & Gun ShopsOwner at Candler / Stone Mountain Pawn & Gun Shops
Ryan SilerRyan Siler
Associate at Praco Gun and PawnAssociate at Praco Gun and Pawn