Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Customer service
Problem-solving
Active listening
Product knowledge
Call center experience
Microsoft Excel
Computer proficiency
Live chat support
Customer Service - Agent (June 2022 , January 2025)
English Course