Content Moderator
TELUS Digital
01.2023 - Current
• 3 years working for TELUS Digital as Content Moderator.
• 6 months working in a special LOB as a Trainer AI
Leonardo Alberto Vásquez Castro
Content Moderator
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Customer Service
TELUS Digital
10.2022 - 01.2023
• 3 months working for TELUS International as Customer service for emails and chats.
• Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs
English Teacher
Glasswing International
04.2019 - 03.2020
- 1 year working as English Teacher for Glasswing International.
- Developed innovative lesson plans to engage students in English language learning.
Education
High school Diploma - undefined
Centro Escolar Católico Alberto Masferrer
01.2014
Bachelor degree - Applied Linguistics with Specialization in English as a Foreign Language
Instituto Centro Cultural Salvadoreño Americano
01.2022
Skills
- Problem solving skill
- Team work
- Explain knowledge in an easy way
- Empathy to working with others
- Time management
- Learning quickly
Personal Information
- Age: 29
- DUI: 05418050-1
- Title: Content moderator at TELUS Digital
- Date of Birth: 1996-09-25
- ID Number: 05418050-1
- E-mail: leovc104@gmail.com
- Phone: +5037952-7793
Certification
- Google Data Analyst at Coursera
- Diseño de Paginas y Sitios Web through Insaforp
Timeline
Content Moderator
TELUS Digital
01.2023 - Current
Customer Service
TELUS Digital
10.2022 - 01.2023
English Teacher
Glasswing International
04.2019 - 03.2020
High school Diploma - undefined
Centro Escolar Católico Alberto Masferrer
Bachelor degree - Applied Linguistics with Specialization in English as a Foreign Language
Instituto Centro Cultural Salvadoreño Americano