Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda T Cohen

Pittsford

Summary

Eager to use my extensive sales, customer service, and esthetician experience in the beauty industry, to work as a successful International Sales Coordinator for your company. I am an effective communicator written and spoken. I have excellent time management skills and able to prioritize in a fast paced environment. I have a professional positive attitude and I am able to work well under pressure. I am a highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. I am committed to providing excellent customer service and building long-term relationships with clients. I am a detail oriented team player with strong organizational skills, a dependable candidate, successful at managing multiple responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Lead Esthetician

The Lake House, Willow Brooke Spa
05.2021 - 01.2023
  • Fostered friendly, warm and exceptional customer experience with repeat business
  • Performed facials, chemical peels
  • Analyzed skin condition and made appropriate product
  • Carried out product inventory checks, replenishing and increasing paras accordingly
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.

Esthetician

Massage Envy
05.2019 - 05.2021
  • Recommended retail products for at-home use
  • Fostered friendly, warm and exceptional customer experience.
  • Assisted manager with daily spa operations.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Handled busy schedules and stayed on top of key deadlines.
  • Facials, chemical peels, microdermabrasion

Cosmetic Counter Manager

Estee Lauder Corporation / Clinique
09.1996 - 05.2012
  • Gathered and analyzed sales and performance data to set and strategize on monthly departmental goals.
  • Collaborated with department manager to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
  • Ordered supplies and inventory for cosmetics counter averaging $200,000 per month in sales.
  • Greeted and assisted customers within a resonance time of approaching cosmetic counter.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Boosted satisfaction and repeat business by recommending products to meet customer needs.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Ranked among top sales performers, averaging over $250,000 sales annually
  • Trained and supported cosmetic counter team members, product knowledge and departmental goals

Esthetician

Mirbeau Inn & Spa Skaneateles
04.2023 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Fostered friendly, warm, and exceptional customer experience.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Advised clients on proper home-care regimens.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.

Education

New York State License - Esthetician

Continental School of Beauty Culture
Rochester, NY
05.2019

Bachelor Of Interior Design - Interior Design With A Minor in Communication

Rochester Institute of Technology
Rochester, NY
05.2001

Skills

  • Customer Service and Sales experience in beauty industry for 19 years
  • Experience and extensive product knowledge working with Dr Dennis Gross Products for past 2 years as an esthetician
  • Effective Communicator and Problem Solver
  • Sales Expertise Meeting and Exceeding Goals
  • Work well Individually or as a Team
  • Punctual
  • Detail Oriented
  • Positive Attitude
  • Love a challenge
  • Able to Build and Maintain Customer Relationships, Trust, and Loyalty
  • Skin care services including Facials, Chemical Peels, Microdermabrasion, Oxygen Infusion, Guasha
  • Microsoft Office, Excel

Timeline

Esthetician

Mirbeau Inn & Spa Skaneateles
04.2023 - Current

Lead Esthetician

The Lake House, Willow Brooke Spa
05.2021 - 01.2023

Esthetician

Massage Envy
05.2019 - 05.2021

Cosmetic Counter Manager

Estee Lauder Corporation / Clinique
09.1996 - 05.2012

New York State License - Esthetician

Continental School of Beauty Culture

Bachelor Of Interior Design - Interior Design With A Minor in Communication

Rochester Institute of Technology
Linda T Cohen