Lucas Campbell
Cloud Engineer
San Salvador,San Salvador
Summary
Accomplished Cloud Architect with a proven track record at Concentrix, enhancing system availability and optimizing costs through innovative cloud solutions and automation tools. Skilled in cloud migration strategies and fostering team growth, demonstrating exceptional leadership and technical prowess. Expert in Google Workspace administration, driving significant business improvements and operational efficiency. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
Overview
3
3
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Cloud Architect
Concentrix
08.2023 - Current
- Identified and remediated single points of failure and security risks.
- Designed and developed scalable cloud solutions for enhanced performance and cost optimization.
- Provided technical guidance for team members, fostering a culture of knowledge sharing and continuous improvement.
- Contributed to business growth by designing and building highly available and fault-tolerant systems.
- Recommended design changes to production systems in response to changing business process, capacity, risks and performance requirements.
- Managed and monitored installed systems for highest level of availability.
- Collaborated with development and operations teams to develop practical automation solutions and custom modules.
Google Workspace Deployer
Telus International
06.2021 - 08.2023
- Identified opportunities for growth through competitive analysis, market research, and audience segmentation techniques.
- Delivered consistent positive results by creating custom-tailored Google Ads solutions for each unique client need or challenge faced.
- Migration services from different clouds.
- Deployment services for Google Workspace accounts in every edition.
- SOWs reviews and approvals.
- MDM deployment for Google Workspace accounts.
- Google Voice deployment.
Phone Operator
SYKES
01.2021 - 06.2021
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Scheduled and confirmed appointments for both company personnel and visitors.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Education
High School Diploma -
Colegio García Flamenco
El Salvador, El Salvador 05.2001 -
Skills
Cloud Architecture Design
Cloud Infrastructure Design
Cloud Migration Strategies
Cost Management
Automation tools
Architecture review
Google Workspace Administrator
Certification
Cloud Architect
Timeline
Cloud Architect
10-2023
Cloud Engineer
09-2023
Cloud Architect
Concentrix
08.2023 - Current
Digital Leader
08-2023
Google Workspace Administrator
08-2023
Window server DNS, DHCP y firewall
03-2023
Google Workspace Deployer
Telus International
06.2021 - 08.2023
Phone Operator
SYKES
01.2021 - 06.2021
High School Diploma -
Colegio García Flamenco
05.2001 -
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