Summary
Overview
Work History
Education
Skills
DATE AND PALCE OF BIRTH
Timeline
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Luis Manuel Viéytez Balladares

Luis Manuel Viéytez Balladares

Marketing
Antiguo Cuscatlan

Summary

Results-driven management professional with extensive experience in overseeing accounts and driving sustainable business growth. Expertise in strategic planning, client relations, and financial oversight facilitates the delivery of innovative solutions that align with organizational goals. A strong focus on team collaboration and adaptability ensures the achievement of measurable outcomes in fast-paced environments. Recognized for reliability, leadership, and effective communication skills that foster positive relationships and enhance overall performance.

Overview

26
26
years of professional experience
1
1
Language

Work History

Account General Manager

TELUS Digital
San Salvador, Departamento de San Salvador
10.2019 - 02.2025
  • Act as client liaison and develop a strong partnership with clients
  • Manage to meet gross profit budget
  • Coordinate internal departments and Operations to meet client’s deliverables
  • Manage a healthy program performance scorecard based on annual strategic plan
  • Develop direct reports and potential Operational leaders
  • Report Gross profit deviations and action plan to Site Operations Directors
  • Control operations financial assumptions
  • Lead the local support areas towards program objectives.
  • Determine operational capacity

Account Manager

Teleperformance El Salvador
San Salvador, Departamento de San Salvador
09.2013 - 09.2019
  • Act as client liaison and develop a strong partnership with clients
  • Coordinate and execute Teleperformance Global Essential Security Policies
  • Participate in the compliance of Teleperformance operating standards
  • Manage to meet gross profit budget
  • Execute ESAT and KSAT plans to meet annual targets
  • Coordinate internal departments and Operations to meet client’s deliverables
  • Manage a healthy program performance scorecard based on annual strategic plan
  • Develop direct reports and potential Operational leaders
  • Report Gross profit deviations and action plan to Site Operations Manager
  • Control operations financial assumptions
  • Lead the local support areas towards program objectives.

Business Intelligence Manager Corn Division

Molinos Modernos (Harisa, S.A. de C.V.)
San Salvador, Departamento de San Salvador
11.2006 - 06.2011
  • Handling of market research projects for the area (Guatemala, Honduras y El Salvador)
  • Analysis and manage sales.
  • Estimate potential market growth and actual market
  • Support in the elaboration of the Marketing Plan
  • Customer segmentation and profiles
  • Client mappings using GPS and other tools (census)
  • Measure degree of client satisfaction

Marketing Director for International Fairs and Commercial Missions

Exporta El Salvador
San Salvador, Departamento de San Salvador
04.2004 - 12.2005
  • Identify commercial opportunities for the sectors of food and beverage, industrial agronomy and agronomy, and diverse manufactures with great exporting potentials, using different promotional exporting tools and this way be able to penetrate and consolidate position in the identify markets.
  • To offer consultancy of the optimal international events to promote products, such as trade shows, seminars, commercial missions and others.
  • Make commercial contacts with possible exporters and vice versa.
  • Make contact with private entities with whom the agency could contract a service.
  • Design and organization of El Salvador pavilions in international trade shows
  • Logistical support during the trade shows
  • Train companies on how to participate in trade shows

Comercial Intelligence Regional Manager

Telefónica Móviles El Salvador
San Salvador, Departamento de San Salvador
11.1998 - 12.2003
  • Handling of market research projects
  • Support in elaboration of strategies in: pricing, positioning and distribution
  • Handling and analysis of data bases
  • Analysis of competition
  • Contribution to the elaboration of the marketing plan
  • Handling of macroeconomic indicators
  • Demand projections
  • Report of indicators by line of business
  • Segmentations, users profiles
  • Measure degree of client satisfaction
  • Team work
  • Participated in all the process of ISO 9000 certification

Education

Post-grado - Técnicas Estadísticas en Apoyo a la Investigación

UCA
San Salvador, SS

Licenciatura - Mercadotecnia

Universidad Panamericana
01.2000

Técnico - Mercadeo

Universidad Tecnológica
01.1997

Fisico – Matemático and High School Diploma - undefined

Escuela Americana
01.1987

Carer - Business Data Processing

Miami Dade Community College
01.1982

Skills

Operational efficiency

DATE AND PALCE OF BIRTH

San Salvador, 22 de Noviembre de 1968

Timeline

Account General Manager

TELUS Digital
10.2019 - 02.2025

Account Manager

Teleperformance El Salvador
09.2013 - 09.2019

Business Intelligence Manager Corn Division

Molinos Modernos (Harisa, S.A. de C.V.)
11.2006 - 06.2011

Marketing Director for International Fairs and Commercial Missions

Exporta El Salvador
04.2004 - 12.2005

Comercial Intelligence Regional Manager

Telefónica Móviles El Salvador
11.1998 - 12.2003

Licenciatura - Mercadotecnia

Universidad Panamericana

Técnico - Mercadeo

Universidad Tecnológica

Fisico – Matemático and High School Diploma - undefined

Escuela Americana

Carer - Business Data Processing

Miami Dade Community College

Post-grado - Técnicas Estadísticas en Apoyo a la Investigación

UCA

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