Madelin Chavarria
Management Assistant
Santa Ana,Santa Ana
Summary
Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision. Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Sales Virtual Assistant
Virtual Latinos
05.2025 - Current
- Conduct outreach calls to potential clients
- Coordinate and manage sales appointments
- Organize and maintain personal and team calendars
- Track leads, follow-ups, and client interactions in CRM systems
Business Development Specialist - Manager's Assistant
Anypromo
08.2022 - 05.2025
- Managed client interactions and order processing to drive outbound sales, aligning with recruitment sales targets.
- Maintained excellent communication with clients and vendors to ensure smooth operations and client satisfaction.
- Proactively identified opportunities for business growth through strategic account management.
- Supported daily administrative tasks such as scheduling, reporting, and vendor coordination.
- Assisted in tracking sales KPIs and resolving client or production issues.
- Helped train new team members and ensured smooth team operations.
Customer Service and Tech Support Agent
Telispire
01.2021 - 04.2022
- Provided tech support for mobile services, demonstrating problem-solving skills in troubleshooting issues for senior citizens.
- Managed client interactions with outstanding English communication skills to ensure clarity and resolution of issues.
- Coordinated escalations efficiently to maintain high levels of customer satisfaction.
Education
Industrial Engineering
National University of El Salvador
08.2025
High School - undefined
Liceo San Luis
10.2020
Skills
Initiative-driven mindset
Client communication coordination
Critical thinking and analysis
Meticulous attention to specifics
Experienced with Microsoft Office applications
Customer engagement
Detail-oriented data entry
Proficient schedule organization
Effective problem resolution
Client engagement strategies
Systematic file arrangement
Comprehensive report drafting
Timeline
Sales Virtual Assistant
Virtual Latinos
05.2025 - Current
Business Development Specialist - Manager's Assistant
Anypromo
08.2022 - 05.2025
Customer Service and Tech Support Agent
Telispire
01.2021 - 04.2022
High School - undefined
Liceo San Luis
Industrial Engineering
National University of El Salvador