Madelyn Marcela Torres Bran

I have worked as the administrative manager of Optica J&M, where some of my task ere:

• Greeting customers warmly upon arrival and making them feel comfortable and welcome.
• Providing detailed information about the available services and products.
• Advising clients on service options based on their needs and preferences.
• Handling customer questions and concerns with professionalism and care.
• Managing administrative tasks, including organizing calls to ask clients about the experience/product quality and scheduling new appointments for potential costumers.

This role gave me great communication skills, attention to detail, and the ability to multitask in a fast-paced environment. I gained experience in handling all types of customers and ensuring they had a positive and supportive experience from start to finish.