Manuel Chavez
Bachelor In Computer Sciences
San Salvador
Summary
Results-driven Quality Assurance Engineer with a proven track record at Telus International, specializing in API testing and test plan development. Adept at enhancing team productivity through innovative QA methodologies and effective cross-functional collaboration. Skilled in web and mobile application testing, with a strong focus on delivering high-quality products under tight deadlines.
Overview
4
4
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Quality Assurance Engineer
Telus International
12.2021 - Current
- Optimized test cases to maximize success of manual software testing.
- API manual & Automation test
- Met tight deadlines to satisfy client demands and project timelines.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
- Maximized team productivity through continuous improvement initiatives and implementation of best practices in QA methodologies.
Quality Assurance Analyst
OE International
08.2021 - 11.2021
- Execute and create testing plans, test cases for web and mobile applications (iOS & Android).
- Optimized test cases to maximize success of manual software testing.
Education
Bachelor of Science - Computer Science
Lutheran University of El Salvador
Calle Planes De Renderos, San Salvador,El Salvador 05.2001 -
Skills
API testing experience
Test plan & documentation development
Web & Mobile application testing
AWS
IVR Testing
SQL
AI
Test mangement tools
Certification
Zendesk Implementation Expert
Timeline
Zendesk Implementation Expert
07-2025
Quality Assurance Engineer
Telus International
12.2021 - Current
Quality Assurance Analyst
OE International
08.2021 - 11.2021
Elements of AI, University of Helsinki
06-2020
Responsive Web Design, FreeCodeCamp
03-2019
Certified Tester Foundation Level - ISTQB
04-2018
Bachelor of Science - Computer Science
Lutheran University of El Salvador
05.2001 -
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