Marielos Polanco
Tourism Degree
San Salvador,Soyapango
Summary
Driven by results, I leveraged my expertise in report preparation and exceptional customer service at SkyCom Call Center, enhancing patient record accuracy for appointments. My tenure at ASOTUR and Casa De La Cultura honed my skills in file management and presentation creation, significantly improving organizational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Back Office
SkyCom Call Center
Antiguo Cuscatlan, Departamento De La Libertad
11.2022 - 02.2024
- I worked on health insurance account, I reviewed patient records before appointments.
Administrative Assistant
ASOTUR
San Salvador, Departamento de San Salvador
01.2022 - 12.2022
- My job was to attend meetings representing ASOTUR members, I worked on their social networks and attended and offered the tourist products of each member.
Administrative Assistant
Casa De La Cultura
San Salvador, SS
01.2017 - 12.2017
I was assistant to the president and was in charge of organizing meetings and also improving customer service.
Education
Administration of Restaurants -
Avanza
El Salvador, El Salvador 01.2024 - 07.2024
Administrative Finance -
Avanza
El Salvador, El Salvador 01.2022 - 07.2022
Tourism -
Universidad Don Bosco
Soyapango, El Salvador 01.2016 - 12.2021
Skills
Report Preparation
File Management
Presentation Creation
Customer service
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Professional Working
Timeline
Administration of Restaurants -
Avanza
01.2024 - 07.2024
Back Office
SkyCom Call Center
11.2022 - 02.2024
Administrative Assistant
ASOTUR
01.2022 - 12.2022
Administrative Finance -
Avanza
01.2022 - 07.2022
Administrative Assistant
Casa De La Cultura
01.2017 - 12.2017
Tourism -
Universidad Don Bosco
01.2016 - 12.2021
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