Mario Cáceres
Computer Engineer
Santo Tomás
Summary
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
10
10
years of professional experience
21
21
years of post-secondary education
6
6
Certifications
Work History
BUSINESS RELATIONSHIP MANAGER
Impressa Repuestos
07.2023 - Current
- Maintained open lines of communication with stakeholders at all levels of the organization, fostering a culture of transparency and accountability.
- Managed a portfolio of key accounts, ensuring consistent revenue generation and account retention.
- Conducted thorough market research to identify emerging trends and inform business development efforts.
- Built rapport with prospective clients through effective networking events, conferences, and industry gatherings.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for business growth.
- Negotiated contracts with suppliers and vendors, securing favorable terms while maintaining strong relationships.
- Coordinated regular meetings with clients to review performance metrics and discuss areas for improvement.
- Identified opportunities for process improvements, resulting in increased efficiency and cost savings.
Business Intelligence Analyst
SISA
12.2022 - 06.2023
- Reduced manual data entry errors by automating routine tasks using SQL scripts and ETL tools.
- Championed a data-driven culture within the organization by promoting the use of analytics tools and methodologies across departments.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
- Streamlined reporting processes for increased efficiency and accuracy with the development of custom dashboards.
- Contributed to the successful launch of new products by providing comprehensive market research analysis and insights.
- Deployed predictive analytics models to forecast future trends.
- Developed data mining algorithms to identify and classify patterns in data.
Special Projects Manager
ASESUISA
07.2014 - 11.2022
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Implementer of projects such as Mobile App, Website, Online policy issuance and E-commerce
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Education
Computer Engineer -
Universidad De El Salvador
05.2001 -
High School Diploma -
Colegio Salesiano Santa Cecilia
05.2001 - 05.2022
Skills
Operations Management
Client Engagement
Competitive Analysis
Sprint Planning
Scrum Framework Expertise
Project Management
Stakeholder Management
Certification
Scrum Fundamentals, Scrum Study, 2022
Languages
Inglés
Italiano
References
- Sara Melara, 7854-1312
- Karen Chávez, 7170-6805
- Jonnathan Nolasco, 7894-1211
- Lic. Karen de Cárcamo - ASESUISA, 7852-9977
- Ing. Oscar Ramírez - ASESUISA, 7989-5347
- Ing. Olivia Choussy - ASESUISA, 7730-3288
Software
Microsoft Office
Power BI
SISE
Tableu
SQL
Interests
Game Computer
Travel
Read books and Comicz
Timeline
BUSINESS RELATIONSHIP MANAGER
Impressa Repuestos
07.2023 - Current
Business Intelligence Analyst
SISA
12.2022 - 06.2023
Special Projects Manager
ASESUISA
07.2014 - 11.2022
Computer Engineer -
Universidad De El Salvador
05.2001 -
High School Diploma -
Colegio Salesiano Santa Cecilia
05.2001 - 05.2022