Mario Gonzalez
IT Consultant
San Salvador,Soyapango
Summary
Insightful Information Technology Manager with 15 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
IT Manager
Glasswing International
San Salvador, SS
06.2022 - Current
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Performed regular audits of user access rights, ensuring only authorized personnel had access to sensitive information.
- Developed and implemented IT security policies, ensuring compliance with industry standards and best practices.
- Evaluated new technologies to strengthen IT security infrastructure, maintaining cutting-edge protection against threats.
- Assisted with a successful migration of company data to a secure cloud-based storage system, enhancing overall data protection capabilities.
- Performed risk analyses to identify appropriate security countermeasures.
- Improved overall project efficiency by setting clear goals, milestones, and expectations for an development team.
- Supervised team duties related to decision support and business intelligence for business users.
- Championed adoption of DevOps practices, enhancing collaboration between development and operations teams and speeding up time to market.
- Optimized resource allocation, significantly reducing project costs without compromising on quality.
- Managed new employee orientation training process for more than 10 employees each year.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
Data Developer Mangaer
Loe Inversiones
03.2020 - 06.2022
- Accelerated decision-making capabilities by designing dynamic dashboards that provided real-time insights into key performance indicators.
- Developed reusable code libraries and templates for efficient implementation of common data development tasks across the team.
- Optimized database performance through diligent monitoring, preventative maintenance, and strategic upgrades.
- Championed the adoption of modern tools and frameworks for more efficient handling of large-scale datasets across the organization.
- Ensured compliance with industry regulations and company policies regarding data storage, usage, and security protocols.
- Assisted in project management activities such as scoping out tasks, allocating resources, and tracking progress to ensure timely delivery of high-quality solutions.
- Increased efficiency of data retrieval operations by implementing advanced indexing strategies and optimizing query performance.
- Supported business intelligence initiatives by developing customized reports tailored to specific stakeholder requirements.
- Built databases and table structures for web applications.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Developer Consultant
Softnet (Grupo OCTO)
11.2013 - 10.2019
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Assisted clients in defining project requirements, resulting in tailored software solutions that met their specific needs.
- Contributed to the successful launch of numerous product releases, meeting all deadlines and exceeding client expectations.
- Developed new and standard reports utilizing data warehouse information.
- Supported clients during post-implementation phases by providing timely troubleshooting assistance and ongoing maintenance services.
- Produced comprehensive technical documentation for both internal use and external client reference materials, ensuring clear understanding of software features and capabilities across stakeholders.
- Provided ongoing support for clients after go-live, troubleshooting issues and delivering post-implementation enhancements as necessary.
- Developed comprehensive test plans and conducted rigorous testing activities to validate system functionality prior to deployment.
- Leveraged industry best practices in guiding clients through change management processes, fostering a smooth transition to new systems.
- Facilitated successful data migrations from legacy systems to new ERP platforms, maintaining data integrity throughout the transition period.
- Reduced project timelines for clients through efficient resource allocation and task prioritization.
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Integrated Plex, SAP, Oracle, Microsoft Dynamics and other ERP systems to connect with applications and data sources.
Education
Master of Science - Bussines Consultor
Universidad De El Salvador
El Salvador, El Salvador 01.2019 - 08.2022
Bachelor of Science - Computational Science
Universidad Don Bosco
El Salvador, El Salvador 06.2005 - 11.2013
Skills
Cybersecurity best practices
Team building
Business process improvement
IT Security Management
Project Management
Database Management
IT strategy development
IT consulting
Database analysis
Project planning and development
Financial software
ERP accounting
Financial Accounting
Infrastructure solutions
Timeline
IT Manager
Glasswing International
06.2022 - Current
Data Developer Mangaer
Loe Inversiones
03.2020 - 06.2022
Master of Science - Bussines Consultor
Universidad De El Salvador
01.2019 - 08.2022
Developer Consultant
Softnet (Grupo OCTO)
11.2013 - 10.2019
Bachelor of Science - Computational Science
Universidad Don Bosco
06.2005 - 11.2013
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