Melvin Joel Rodríguez Hernández
Resumen profesional
Dedicated customer service professional with experience in problem resolution, resolving issues efficiently, seeking a customer support role where communication and service excellence are valued.
Datos destacados
6
6
years of professional experience
3
3
years of post-secondary education
Experiencia
Concentrix
08.2018 - 03.2023
- Retention experience
- Sales
- Top performer of mobility account
- Customer service experience
- Support on mobility account
- Also doing TL duties
Focus El Salvador
01.2017 - 05.2019
customer service
rentention
Formación
High School -
Complejo Educativo Republica de Guatemala
01.2007 - 01.2010
Enfatiza tus habilidades clave
Customer support and assistance
Active listening
Problem-solving
Multitasking
Team colaboration
Following procedures and scripts
Empathy
Languages
English
Intermedio avanzado
B2
Spanish
Experto
C2
Age
- Edad: 35
- Lugar de nacimiento: Santa Ana
Cronología
Concentrix
08.2018 - 03.2023
Focus El Salvador
01.2017 - 05.2019
High School -
Complejo Educativo Republica de Guatemala
01.2007 - 01.2010