Michelle Smith

Dealer with incoming calls for drivers,dealers.

Booking Services defects in to kerp trucks on the road.

Invoices,accounts,reporting,updating spread sheets.

Auditing files.

Working as part of a team

Very busy fast paced office

• Produced sales and performance reports and delivered to senior management and stakeholders.
• Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
• Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.

• Taking clients out to view properties
• My role is to facilitate the correct administration of retail sales and provide support to the General Sales Manager and the sales team and to maintain a respectful working relationship with all members of our business and all customers
• Tasks include monitoring and maintaining all activities for new and used cars:
• Providing end of month stock, profit and sales report's
• Provide tax to new vehicles (AFRL)
• Spec cars which are transported from Germany onto the system
• Administrative experience in both used and new vehicles
• Supporting salesmen and managers
• Liaising with other dealerships and transference of cars
• Pass invoices and allocate payments
• General admin i.e
• Faxing, filing
• Accounts purchase ledger
• Meet daily, monthly and weekly deadlines
• Registering new customers on our data base
• Dealing with clients by phone and face to face
• Taking clients out to view properties to buy and for rent
• Dealing with the administration .

• Reconciliations
• Banking
• Allocating customers deposits
• Posting costs/bonus to records
• Invoicing
• Processing orders
• Taxing
• Stocking
• Covering Reception
• Supporting sales team
• Supporting managers
• Supporting finance managers
• Dealing with daily emails
• Data entry
• Debtors
• Dealing with customer queries face to face and by telephone
• End of month reports
• Career History:
• I have worked at various BMW offices for the past 16 years.