MIKE VALLEY
Summary
Highly detailed and motivated worker with extensive customer service, sales, and personal assistant experience. Over a decade of communication with consumers and clients. Overall versatility has created transferable skills. Outgoing with a high achiever mentality, able to work closely with employer.
Overview
11
11
years of professional experience
Work History
Insurance Sales Agent
American Family Insurance
07.2023 - Current
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Create marketing strategies and talking points for selling insurance to business leads.
Insurance Sales Agent
Farmers Insurance Agency
04.2022 - 07.2023
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Create marketing strategies and talking points for selling insurance to business leads.
Florist / Driver
Verdugo Florist
08.2017 - 03.2020
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Generated best routes for outgoing delivery and properly present floral arrangements to each customer at their home.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
Dispatcher / Personal Assistant
First Class Installations
03.2016 - 08.2017
- Planned and prioritized assigned tasks to meet deadlines.
- Kept work area safe, organized and clean according to general office practices.
- Managed fleet transportation dispatching for destinations.
- Coordinated scheduling in high-volume environment and providing top customer satisfaction.
- Oversaw childcare responsibilities such as handling school pick ups, homework, and other activities.
Personal Assistant
Jamie Sands Cosmetic Dentist
01.2013 - 02.2016
- Oversaw and carried out all childcare responsibilities for employers son.
- Maintained appropriate schedule for school pick up, homework, and other activities.
- Ran errands for employer at her request and scheduled it appropriately with the childcare schedule.
Education
Graduate -
Brecksville-Broadview Heights High School
Broadview Heights, OHFine Arts
Youngstown State University
Youngstown, OHSkills
- Adaptability and Dependability
- Meeting Leadership
- Originality and Creativity
- Managing Multiple Tasks
- Active Listening
- Filing
- Microsoft Word
- Strong Problem Solver
- Housekeeping
- Time Management
- Proper Phone Etiquette
- Strong Interpersonal Skills
Timeline
Insurance Sales Agent
American Family Insurance
07.2023 - Current
Insurance Sales Agent
Farmers Insurance Agency
04.2022 - 07.2023
Florist / Driver
Verdugo Florist
08.2017 - 03.2020
Dispatcher / Personal Assistant
First Class Installations
03.2016 - 08.2017
Personal Assistant
Jamie Sands Cosmetic Dentist
01.2013 - 02.2016
Graduate -
Brecksville-Broadview Heights High School
Fine Arts
Youngstown State University
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