Milena Mera
Jersey City,NJ
Summary
Results-driven Assistant Manager with extensive expertise in team leadership and project management. Proven ability to enhance operational procedures, boost productivity, and elevate customer satisfaction through effective multitasking and high-quality service delivery. Renowned for strong interpersonal skills and adept problem-solving that drive business success. Career goals include leveraging experience to optimize team performance in a dynamic environment.
Overview
2
2
years of professional experience
Work History
Assistant
Crepeccino
Jersey City, NJ
10.2024 - Current
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Managed scheduling, training and inventory control.
Assistant Manager
El Delicioso
Union City, NJ
04.2023 - 09.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Monitored employee attendance records, timekeeping, and payroll information.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized orientations for new hires to familiarize them with the workplace and the environment.
- Coordinate with the administration superiors on developing strategic plans for achieving business goals.
Education
Associate of Science - Business Administration
student at cuny State University
Fifth Avenue At 34th Street.Skills
- Personnel Management
- Organizational Coordination
- Administrative Operations Proficiency
- Customer service and satisfaction
- Inventory Oversight
- Orientating and training
- Proficient in Written and Oral Communication
- Recruitment and hiring
- Fluent In Two Languages spanish/inglish
Languages
Spanish
Professional
English
Limited
Timeline
Assistant
Crepeccino
10.2024 - Current
Assistant Manager
El Delicioso
04.2023 - 09.2024
Associate of Science - Business Administration
student at cuny State University
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