

I'm from El Salvador and I’ve built my experience in both customer service and hospitality. I worked at Concentrix and TELUS as a call center agent where I learned how to handle clients in English, solve problems quickly, and stay calm under pressure. I also worked as an English teacher for over a year, and I currently run my own small restaurant, where I prepare food, mix drinks, and attend to customers daily. I'm bilingual in Spanish and English, with a basic level of French, and I have a technical high school diploma in Hospitality, Tourism, and Culinary Arts. I'm passionate about creating good experiences for people, and I’m excited to work in an international environment like a cruise or hotel.
Service-oriented individual with a strong passion for childcare, with over a year and a half of experience as a church volunteer working with children from 3 months to 12 years old. I have prior experience interacting with children, standing out for my empathy, patience, and attentiveness to their needs. I am known for creating safe, positive, and trusting environments that support each child’s well-being and development.
Customer service with empathy
Drink and cocktail preparation
Deep cleaning and organization
Childcare and supervision
Group management
Activity planning
Interpersonal communication
Customer service
Ability to work under pressure
Conflict resolution
Multitasking