Norton Romeo Castellanos Hernández

From october / 26th 2017 to april 19th 2019

• Providing information to customers about the benefits that the USA government can offer and what is applicable for them, experience in providing info about food stamps (SNAP), SLMB, PAAD, MEDICARE, MEDICAID, LIHEAP AND LIS. Also experienced in filling up forms for the mentioned benefits. Appointment setter to my insurance sellers to go and assess the customer at their residences for closing deals, administrate documents and do follow ups for potential new clients.

• april 26th 2019 to november 23th 2020

• In charge in setting up appointments for physical therapy, aqua therapy and holistic type of therapies like acupunture and quiropractice with different clinics and affiliate companies and also receive paperwork for workers compensation, and insurance applications for verifying physician's signatures.

• december 22th 2020 to february 7th 2022

• Assisting patients scheduling medical appointments or routine visits using Uber Health and third party medical transportations to assist patients with disabilities using gurney transportation, wheelchair accessible vehicles, door to door services, dialysis standing orders and mileage reimbursement procedures

may 14th 2022 to march 7th 2024

quickbooks and excell assistant

Assisting with organizing an excell form that carries all the type of logistic transportations assign to me like flatbed trips, trailers and containers off goods between states, and organizing the agenda about when the goods are going to be moved.

May 15th 2024 until now

Referral Coordinator Manager

With the duty to check referrals verification, referral letters and signatures for post and pre operational procedures, surgeries and MRI and Ultrasound paperwork, and chart organization uploading outside records for patients and back office duties like attaching the appropriate files for doctors recommendations and medical procedures involving different specialists and nursing administration.

Medical Records Supervisor

In-charge in sending the appropriate files needed for a doctor to see the patient and be able to make surgery procedures and medical procedures like obstetrics, bone density MRIs, mammograms, colonoscopies, endoscopies, surgeries and ambulatory procedures for big variety of illnesses.