OSCAR NAPOLEON ARGUETA VIDES
San Salvador
Summary
Results-driven professional with 9 years of experience in customer service, accounting, business analysis, and supply chain coordination. Proven ability to provide practical solutions, ensure optimal customer service, and maintain financial accuracy. Skilled in communication, fast learning, and multitasking, adept at handling diverse responsibilities under pressure. With a focus on teamwork. A committed and adaptable professional, dedicated to exceed expectations.
Overview
10
10
years of professional experience
Work History
GL Accountant
Trax Retail
03.2024 - Current
- Prepared and presented financial reports to management and stakeholders, providing insights into performance trends and opportunities
- Reconciled financial accounts and identified discrepancies, resulting in improved accuracy of financial statements
- Generated weekly, monthly, and annual financial reports for management
- Generated payroll reports that provided detailed insights into payroll trends, allowing for informed decision-making
- Performed reconciliations between general ledger, bank accounts, and credit card accounts to ensure accuracy of financial information
- Reconciled payroll accounts and performed general ledger reviews to ensure accuracy
Accounting Support Specialist
Trax Retail
03.2024 - 11.2024
- Collaborated with other departments to resolve billing and invoicing issues
- Collaborated with other departments to ensure timely and accurate invoicing
- Generated detailed reports for management on billing and collections activities
- Reconciled customer accounts on a daily basis to ensure accurate billing
Collections Manager
Ground Force Freight
01.2022 - 03.2024
- Helped to manage and resolve billing disputes and collections
- Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy
- Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed
- Communicate with clients to build and maintain a strong working relationship and reduce the number of clients who stop working with the company
SUPPLY COORDINATOR
RED MEDYCI S.A. DE C. V
01.2021 - 01.2022
- In charge of acquiring and delivering goods or materials needed that are requested by the client
- Redmedyci is separated into two branches: Medical and Construction, so constant learning is required to know what goods or materials are the best ones for the client and as well provide a good time frame for delivering materials requested
- I'm in charge of negotiating rates with the providers to ensure the best possible price that aligns with the company's buying policy as well as maintaining a good relationship with the providers and updating the database when new providers are found
- As well keeping an inventory with sufficient materials and goods so the operation does not stop
- Organize and supervise transport so it arrives on time to the location requested by client
PRICING ANALYST
Tech Americas
12.2019 - 12.2020
- This position needs to assess data from a variety of sources with the compiled data and a price can be set so it can be competitive against the market and at the same time achieve revenue goals for the company
- Advice of solutions that involve special pricing need to be provided to upper management in order to know the next action to be taken in the business so a sale can be made
- Information is used as well for resources regarding customer needs, historical data, market conditions, and internal margin/revenue targets to prepare pricing quotes and/or internal proposals regarding pricing strategies for future seasons
ACCOUNTING COORDINATOR
Crowley Maritime Corporation
08.2017 - 12.2019
- This position is related to general accounting duties such as Accounts Payables, Receivables, GL posting, journal entries and reconciliations
- One of my main duties was to handle refunds and payments to our customers due to double or overpayments
- Required to maintain close communication with the treasury department as well as banks, customers and different business units involved in the financial support activities
- Through El Salvador's Shared Services Center, we deliver accounting support to 50+ companies related to Ocean, Land and Air Transportation, Logistics and Customs Brokerage throughout the United States, Canada and Latin America, as well as Crowley's headquarters in Jacksonville, Florida
CUSTOMER SERVICE REPRESENTATIVE ii
Telus International
09.2014 - 12.2016
- Supervision and support to agents with procedures and deals with clients
- Management and coordination customer requests via telephone or email for the account of First American
- Responsible for providing practical solutions and options to clients regarding their warranty so they can save money and at the same time be on the company standards
- Ensure the best resolution of problems knowledge and detail of the communication guidelines, procedures and policies of the company
Education
Postgradute - Bussines Data Science-Python
ISEADE
02-2025
Postgradute - Human Talent Acquisition
ISEADE
09-2019
Bacherlor's - Business Administration
ESI SCHOOL OF MANAGEMENT
11.2016
Skills
- Communication
- Fast Learner
- Computer Skills
- Adaptability
- Microsoft Excel
- Ability to Multitask
- Ability to Work Under Pressure
- Customer Service
- Ability to Work in a Team
- Microsoft Office
- Communication Skills
- Leadership and Teamwork
Languages
Spanish
Proficient
C2
English
Advanced
C1
Italian
Beginner
A1
Timeline
Accounting Support Specialist
Trax Retail
03.2024 - 11.2024
GL Accountant
Trax Retail
03.2024 - Current
Collections Manager
Ground Force Freight
01.2022 - 03.2024
SUPPLY COORDINATOR
RED MEDYCI S.A. DE C. V
01.2021 - 01.2022
PRICING ANALYST
Tech Americas
12.2019 - 12.2020
ACCOUNTING COORDINATOR
Crowley Maritime Corporation
08.2017 - 12.2019
CUSTOMER SERVICE REPRESENTATIVE ii
Telus International
09.2014 - 12.2016
Bacherlor's - Business Administration
ESI SCHOOL OF MANAGEMENT
Postgradute - Bussines Data Science-Python
ISEADE
Postgradute - Human Talent Acquisition
ISEADE
Similar Profiles
Tal BaramTal Baram
ML-Ops Backend Engineer at Trax RetailML-Ops Backend Engineer at Trax Retail
Chaermayne Biag, MBAChaermayne Biag, MBA
Lead Community Support Specialist at TRAX RETAILLead Community Support Specialist at TRAX RETAIL
Ingrid VillalobosIngrid Villalobos
Client Operations Specialist at Trax RetailClient Operations Specialist at Trax Retail