Rafaela Paredes
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Eligibility Interviewer
Salvation Army angel tree department
Dallas, TX
09.2022 - 02.2023
- Provided guidance and support to new hires regarding eligibility interviewing procedures.
- Attended meetings with other staff members regularly to discuss progress of cases.
- Coordinated efforts with other service providers involved in providing assistance to clients.
- Reported suspected fraudulent activities to the appropriate authorities.
- Assisted clients with completing applications for benefits or services as needed.
- Verified accuracy of information provided by applicants through phone calls and other research methods.
- Explained program regulations and requirements to clients in a clear and concise manner.
Markdown Associate
Marshalls & HomeGoods
Dallas, TX
03.2019 - 07.2022
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Analyzed customer feedback data to inform product development decisions.
- Processed vendor invoices related to product purchases at a discounted rate due to a markdown event.
- Provided customer service support as needed regarding product inquiries, returns, exchanges, or price adjustments due to markdowns.
- Identified opportunities for cost savings through the implementation of new or improved processes associated with managing discounts.
Medical Assistant
Launey medical center
Dallas, TX
07.2000 - 07.2002
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Education
Trade School Graduate - Medical Assisting
PCI Health Training Center
Dallas, TX12-1999
High School Diploma -
Thomas Jefferson High School
Dallas, TX04-1999
Skills
- Interview Techniques
- Policy Knowledge
- Verbal Communication
- Confidentiality
Timeline
Eligibility Interviewer
Salvation Army angel tree department
09.2022 - 02.2023
Markdown Associate
Marshalls & HomeGoods
03.2019 - 07.2022
Medical Assistant
Launey medical center
07.2000 - 07.2002
Trade School Graduate - Medical Assisting
PCI Health Training Center
High School Diploma -
Thomas Jefferson High School
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