Achieved exceptional customer service outcomes at Western Packaging Solutions by acting as a pivotal liaison, enhancing information flow across departments. Demonstrated expertise in complaint handling and data entry, significantly reducing service issues. Skillfully negotiated, ensuring swift resolution of escalated matters, underscoring a commitment to excellence and efficiency. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.