Dynamic Customer Service Representative with a proven track record at Teleperformance, excelling in complaint resolution and relationship building. Leveraged active listening and critical thinking to enhance customer satisfaction, resulting in increased loyalty. Proficient in data entry and payment processing, effectively managing high-stress situations to deliver exceptional service.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.