Music
Roberto Molina
System Analiyst
San Salvador,SS
Summary
Proven leader in architectural and IT systems design, with a track record of delivering high-quality projects that exceed aesthetic expectations and meet budgetary guidelines. At Millicom Tigo Panama, enhanced client satisfaction through innovative solutions and effective project management. Skilled in technical architecture design and adept at fostering team collaboration. Demonstrated ability to adapt quickly, ensuring project success and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
1
1
Language
Work History
Gestores Architech
Millicom Tigo Panama
07.2020 - 04.2024
- Attended team meetings to resolve technical and project issues and review project schedules.
- Maintained strong communication with clients throughout the design process to ensure alignment between their vision and the final product.
- Researched materials to determine appropriate selection for projects.
- Applied creative problem-solving skills to address unique challenges in the architectural design process.
- Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences.
- Communicated with vendors and contractors to incorporate input into project designs.
- Performed complex architectural and design assignments, applying innovative architectural design concepts and advanced professional knowledge.
- Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.
- Coordinated with cross-functional teams to improve structure sustainability and design.
- Maintained quality control standards and procedures for accurate and precise measurements, illustrations and documentation.
- Increased client satisfaction by consistently delivering high-quality designs that met budgetary guidelines and exceeded aesthetic expectations.
- Designed visually appealing structures by integrating artistic elements with practical applications for various project types.
- Verified construction documentation to meet client requirements and vision.
- Evaluated project requirements to identify and mitigate risks.
Chief of IVR Platform in Central America
Telefonica Moviles El Salvador
02.2008 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
IT Systems Administrator
DDB Needham El Salvador
01.1996 - 06.2007
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
- Conducted training sessions for staff on new technology implementations, increasing overall adoption rates and productivity levels.
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Evaluated emerging technologies for potential integration into existing systems architecture that could offer additional benefits or improvements.
- Enhanced system performance by optimizing server configurations and implementing regular maintenance routines.
- Provided exceptional technical support to end-users, promptly addressing any reported issues or concerns with system functionality.
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Spearheaded disaster recovery initiatives, ensuring a prompt response to restore normal operations in the event of an emergency.
- Led migration efforts from legacy systems onto modern platforms without causing disruptions to end-users or compromising data integrity.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Participated in regular audits of IT infrastructure, ensuring compliance with industry standards and internal company policies.
Education
Bachelor of Engineering - Computer And Information Sciences
Universidad De El Salvador
San Salvador, El Salvador 05.2001 -
No Degree - BIG DATA Technologies
BIG DATA
E Learnig Telefonica Moviles 05.2001 -
No Degree - Cyber Security
Digital Security At Work
E Learnig Telefonica 05.2001 -
No Degree - Land Use Planning And Management
Cisco CCNA1
Miriada X , Telefonica Moviles 05.2001 -
No Degree - Oranization At Work
Lidership For Change
Miriada X Telefonica Moviles 05.2001 -
No Degree - IVR Configuration, Support And Development
Genesys
Nicaragua 05.2001 -
No Degree - System Analyst
ITCA
San Salvador, El Salvador 05.2001 -
High School Diploma -
Liceo Stanford
El Salvador, El Salvador 05.2001 -
Skills
Project Planning
Interests
Bowling
Planes Simultors
Fixing cars
Accomplishments
Nomination as a Grand Finalist for the latin american 2015 Genesys Customer Innovation Award.
Timeline
Gestores Architech
Millicom Tigo Panama
07.2020 - 04.2024
Chief of IVR Platform in Central America
Telefonica Moviles El Salvador
02.2008 - 06.2020
Bachelor of Engineering - Computer And Information Sciences
Universidad De El Salvador
05.2001 -
No Degree - BIG DATA Technologies
BIG DATA
05.2001 -
No Degree - Cyber Security
Digital Security At Work
05.2001 -
No Degree - Land Use Planning And Management
Cisco CCNA1
05.2001 -
No Degree - Oranization At Work
Lidership For Change
05.2001 -
No Degree - IVR Configuration, Support And Development
Genesys
05.2001 -
No Degree - System Analyst
ITCA
05.2001 -
High School Diploma -
Liceo Stanford
05.2001 -
IT Systems Administrator
DDB Needham El Salvador
01.1996 - 06.2007
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