Roberto Molina
Driver and Mover
San Francisco,CA
Summary
Experienced delivery driver known for strong communication and safety compliance. Successfully navigated complex routes, resolving delivery issues efficiently to maintain customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Delivery Driver
Tforcelogistics
Hayward, California
11.2025 - Current
- Delivered packages safely and timely to designated addresses within assigned territory.
- Delivered packages efficiently across designated routes each day.
- Utilized handheld devices for tracking deliveries in real-time.
- Maintained accurate records of deliveries and customer interactions.
- Communicated effectively with customers to ensure satisfaction and address concerns.
- Resolved customer service complaints with professionalism and knowledge, fostering customer trust and loyalty.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Notified customers prior to arrival of goods or services at their locations.
- Loaded and unloaded packages while adhering to safety protocols.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Inspected vehicles for safety and operational readiness before shifts.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained cleanliness of vehicle interior and exterior.
- Coordinated with team members to optimize delivery schedules and routes, improving operational effectiveness.
- Developed delivery routes based on destinations and timelines, enhancing overall delivery efficiency.
- Adhered to assigned routes and followed time schedules.
- Adhered to all safety policies and procedures while operating a commercial vehicle.
- Maintained accurate logbook of deliveries and pick-ups.
- Verified accuracy of orders loaded onto trucks by counting, weighing or measuring items.
- Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Updated electronic tracking system throughout the day with delivery status information.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
- Answered questions related to product availability or services provided upon request from customers.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Scanned inbound and outbound packages to sort for destination.
- Sorted parcels according to delivery route.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Maintained adherence to stringent delivery deadlines.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
- Obtained official signatures and required payments for different types of deliveries.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
Driver and Mover
One Big Man and One Big Truck
San Francisco, CA
01.2022 - Current
- Operated commercial trucks over long distances across multiple states.
- Conducted pre-trip and post-trip vehicle inspections for safety compliance.
- Communicated with dispatch to receive routing instructions and delivery updates.
- Maintained precise driving logs and rest period records to ensure regulatory compliance.
- Loaded and unloaded cargo, ensuring secure transportation throughout the journey.
- Adhered to all traffic laws and regulations while driving on various highways.
- Managed fuel consumption and route planning for efficient travel schedules.
- Managed time efficiently to meet tight deadlines for deliveries along assigned routes.
- Executed efficient pick-up and delivery of items, contributing to effective inventory management.
- Loaded and unloaded freight from the truck in a safe and efficient manner.
- Communicated effectively with dispatchers regarding route changes or unanticipated delays.
- Conducted pre-trip inspections of the truck's exterior and interior cab components including tires, wheels, mirrors, gauges.
- Navigated unfamiliar routes using GPS systems and maps to ensure timely deliveries.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Ensured compliance with applicable safety regulations and laws while operating long haul trucks.
- Maintained daily logs of vehicle operations, documenting delivery information, pick-up times, traffic delays, and rest periods.
- Followed appropriate securement methods when loading cargo onto trailers according to DOT standards.
- Safely loaded and unloaded deliveries according to size of load and content description.
- Reported any accidents or incidents to dispatch immediately upon occurrence.
- Maintained communication with dispatcher via radio or mobile device while en route.
- Delivered goods punctually, enhancing customer satisfaction and service quality.
- Performed preventive maintenance on truck such as checking oil levels, tire pressure, brakes, lights.
- Verified accuracy of bills of lading prior to leaving terminals.
- Analyzed road conditions such as weather forecasts and rush hour traffic patterns when planning routes.
- Kept up with current knowledge of state regulations concerning weight limits and hazardous materials transportation laws.
- Responded quickly to customer inquiries regarding delivery status updates.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Recorded expenses and maintained receipts.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Processed shipment documents neatly and efficiently for each load.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Obtained signatures needed to complete and process paperwork.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Used pallet jack to load and unload products at distribution centers and route locations.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Followed regular schedule of pickups for individual customers and groups.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Loaded and unloaded furniture and boxes from trucks safely.
- Wrapped and secured items to prevent damage during transport.
- Assisted team members in navigating tight spaces and stairways.
- Communicated effectively with clients regarding delivery timelines.
- Maintained cleanliness of work areas and equipment after assignments.
- Followed safety protocols to ensure a secure working environment.
- Organized inventory for efficient loading and unloading processes.
- Collaborated with team members to optimize moving procedures.
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Assisted team members with loading and unloading tasks to ensure efficient operations.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
- Followed customer instructions about placement of items and special considerations for handling.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
- Communicated with customers regarding moving needs and deadlines.
- Secured items in truck by strapping over protective padding.
- Assembled furniture at the customer's new residence or business premises.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Coordinated pick-ups and deliveries with clients.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
- Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
- Organized storage units prior to loading them into the truck or van; stacking heavier items on the bottom and lighter ones on top.
- Transported materials and pallets between areas.
- Adhered to safety regulations while operating company vehicles; wearing proper safety gear when handling large pieces of furniture or equipment.
- Provided customers with advice on how best to pack their belongings for safe transport.
- Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
- Inspected loaded trucks for accuracy of load against order sheets; ensuring all orders were fulfilled correctly before leaving pick up point.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Labeled packages and boxes to keep track of client items.
- Protected company inventory by maintaining and organizing storage areas.
- Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
- Loaded completed orders on pallets according to delivery numbers.
- Walked through customer sites with checklists to verify job completion.
- Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
- Conducted pre-move surveys to estimate the volume and type of items for moving.
- Operated moving trucks and vehicles, adhering to traffic laws and regulations.
- Coordinated with team members to ensure smooth and efficient moving operations.
- Participated in ongoing training to improve moving techniques and customer service skills.
- Managed inventory of moving supplies, restocking as necessary.
- Assisted in estimating costs and timeframes for moving projects.
- Communicated effectively with clients and team members to coordinate moving plans.
- Inspected items for damage before and after the move, documenting any issues.
- Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
- Maintained clean and orderly moving trucks, ensuring equipment is stored properly.
- Kept detailed records of items moved, ensuring accountability and loss prevention.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Used scanners to track parcel information, condition or receipt.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Delivery Driver
Bentocart NortCal
01.2020 - Current
- Planned and navigated optimal routes to enhance delivery efficiency.
- Operated delivery vehicles safely and efficiently to ensure timely shipments.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Communicated with dispatch and customers regarding delivery status and updates.
- Addressed delivery issues promptly, minimizing service disruptions.
- Coordinated delivery schedules to optimize customer satisfaction.
- Loaded and unloaded packages, ensuring proper handling and secure transport.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Resolved customer service complaints professionally, reinforcing trust and loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of deliveries and vehicle maintenance logs.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Inspected tires for proper inflation and tread depth before each route for proper inflation before leaving on each route.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Education
Some College (No Degree) - Computer And Informatic Systems
University UNICAES
El Salvador01-2005
Skills
- GPS and route planning
- Delivery scheduling
- Order picking and processing
- Loading and unloading
- Delivery recordkeeping
- Trip planning
- Defensive driver training
- FLUENT IN Spanish And English
- Pre-trip and Post-trip inspections
- Dependable and reliable
- Freight expertise
- Database management
- Inventory management
- Load balancing
- Basic vehicle repair
- Weather adaptability
- Safe driver training
- Defensive driving
- Load management
- Documentation and reporting
- Order verification
- Delivery schedule development
- Vehicle systems
- Attention to detail
- Clean driving record
- GPS navigation
- Traffic laws
- GPS operation
- Quality assurance
- Verbal and written communication
- Courteous and polite demeanor
- Materials transport
- Physical stamina
- Product promotion
- Valid Driver's license
- Excellent sense of direction
- Time management skills
- Experienced manual transmission driver
- Equipment monitoring
- Safe driving
- Vehicle cleaning and maintenance
- Delivery logging
- Refrigerated trailers
- Advanced planning
- Clean MVR
- Clear communication
- Pallet jack and hand truck operation
- Shopping orders
- Payment collection
- Dispatch communication
- Logistics
- Package scanning
- Teamwork and collaboration
- Local routes
- Equipment operation
- Auto delivery
- Route logs
- Load securing
- Adaptability and flexibility
- Heavy lifting
- Communication skills
- Problem solving
- Safety compliance
- Record keeping
- Team collaboration
- Time management
- Customer service
- Vehicle inspection
- Route planning
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
technician in maintenance preventive and Computer repairs (hardware and software) Fe and Alegria Spain .
References
References available upon request.
Timeline
Delivery Driver
Tforcelogistics
11.2025 - Current
Driver and Mover
One Big Man and One Big Truck
01.2022 - Current
Delivery Driver
Bentocart NortCal
01.2020 - Current
Some College (No Degree) - Computer And Informatic Systems
University UNICAES