Rocio Torres
Systems Engineering
Summary
Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
QA Test Analyst
Applaudo
San Salvador
09.2020 - Current
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and maintained quality assurance procedure documentation.
- Used TestRail, Jira, Confluence to create presentations, flowcharts and graphs detailing data analysis results.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Consulted manuals and process documents to investigate malfunctions.
- Participated in departmental meetings to establish short- and long-term strategy.
- Defined and implemented quality initiatives to reduce risk.
- participation in meetings guided by scrum framework
QA Analyst
BANCO AGRICOLA DE EL SALVADOR
San Salvador
08.2018 - 09.2020
- Developed and maintained quality assurance procedure documentation.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Administered 5 internal quality audits and assessed results to inform corrective action measures.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
- Edited, proofed and critiqued internal documents to improve clarity.
- Addressed non-conformance issues, pausing production to correct errors.
- Defined and implemented quality initiatives to reduce risk.
- participation in meetings guided by scrum framework
QA Specialist
City Bank
San Salvador
06.2017 - 08.2018
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Fixed identified issues to increase productivity and boost workflows.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- maintenance of the UAT environment
- Performed tests and inspections to conform to established standards.
Scrum Master
Avianca
San Salvador
07.2016 - 04.2017
- Applied agile methodology to shorten cycle time and achieve target margins.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Education
Bachelor of Engineering Technology - Computer Systems Analysis
Universidad Evangelica De El Salvador
El Salvador 01.2013 - 11.2019
Skills
QA methodologies mastery
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
QA Test Analyst
Applaudo
09.2020 - Current
QA Analyst
BANCO AGRICOLA DE EL SALVADOR
08.2018 - 09.2020
QA Specialist
City Bank
06.2017 - 08.2018
Scrum Master
Avianca
07.2016 - 04.2017
Bachelor of Engineering Technology - Computer Systems Analysis
Universidad Evangelica De El Salvador
01.2013 - 11.2019
Similar Profiles
David UmanzorDavid Umanzor
Product Manager at ApplaudoProduct Manager at Applaudo
Corilynn BaileyCorilynn Bailey
Global Vice Presidents, Strategic Partnerships at Applaudo StudiosGlobal Vice Presidents, Strategic Partnerships at Applaudo Studios
CESAR E. AREVALOCESAR E. AREVALO
Cloud Data Architect - Technical Leader at Applaudo StudiosCloud Data Architect - Technical Leader at Applaudo Studios
Utkarsh YadavUtkarsh Yadav
QA Test Analyst at Cognizant Technology SolutionsQA Test Analyst at Cognizant Technology Solutions
Paritosh KapoorParitosh Kapoor
QA Test Analyst at TCSQA Test Analyst at TCS