Rodrigo Arroyo
San Salvador
Summary
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Overview
3
3
years of professional experience
Work History
Agent in Kohls, (Teleperformance)
Teleperformance
10.2023 - 11.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Real Estate Agent
Own Business
11.2021 - 02.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
University Degree - in Progress
Universidad De El Salvador
San Salvador, El Salvador06-2010
High School Diploma -
Liceo Ladislao Leiva
San Salvador, El Salvador12-2009
Skills
- Problem-solving skills
- Customer service and care
- Goal-oriented mindset
- Documenting information
Languages
English, Spanish
Native language
Timeline
Agent in Kohls, (Teleperformance)
Teleperformance
10.2023 - 11.2024
Real Estate Agent
Own Business
11.2021 - 02.2022
University Degree - in Progress
Universidad De El Salvador
High School Diploma -
Liceo Ladislao Leiva
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