Summary
Overview
Work History
Education
Skills
Timeline
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Rodrigo Cortez

Rodrigo Cortez

Inbound / Outbound, Sales Specialist.
Soyapango,San Salvador

Summary

Dynamic sales professional with a proven track record at Telus International, adept at crafting tailored solutions that enhance customer satisfaction. Skilled in CRM software and effective time management, I excel in client engagement and consistently exceed sales quotas through strategic planning and strong client relations.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Sales Representative

Telus International
12.2023 - Current
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Customer Service Representative

Concentrix
09.2022 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.


Education

Industrial Engineering - Process Quality Engineering

Universidad Don Bosco
Soyapango, El Salvador
05.2001 -

High School Diploma -

Escuela Tecnica De Mecanica De Aviacion
Ilopango, El Salvador
05.2001 -

Skills

Customer engagement

Timeline

Sales Representative

Telus International
12.2023 - Current

Customer Service Representative

Concentrix
09.2022 - 12.2023

Industrial Engineering - Process Quality Engineering

Universidad Don Bosco
05.2001 -

High School Diploma -

Escuela Tecnica De Mecanica De Aviacion
05.2001 -

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Rodrigo Cortez Inbound / Outbound, Sales Specialist.