Sanjida Begum
Lynbrook
Summary
Eloquent Promoter possessing excellent communication, interpersonal and presentation abilities. Arranges demonstration areas, thoroughly explains products and offers samples to persuade customers to purchase products. Committed to driving sales to meet goals.
Overview
7
7
years of professional experience
Work History
Cosmetic Promoter
Ethos Farms/ABM
02.2023 - Current
- Met customer service standards and expectations consistently by effectively communicating and actively listening
- Demonstrated exemplary customer service by engaging clients on sales floor
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information
- Identified potential marketing opportunities to increase brand awareness
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Beauty Advisor
Sephora
12.2020 - 09.2021
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Maintained counter and display areas for cleanliness and organization
- Identified skin and hair needs of customers to provide assistance in choosing best products
- Promoted additional products and services to increase sales numbers and revenue with diverse selection
- Processed payments, entering sales in register for prompt customer service
- Arranged merchandise to present visually appealing displays and attract clientele
- Applied makeup and skincare products to customers following guidelines to enable testing of brand
- Recommended specific hair and beauty products to meet individual customer needs
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Sales Associate
Macy's
03.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new, and potential customers
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Beauty Advisor
Macy's
01.2017 - 02.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Maintained counter and display areas for cleanliness and organization
- Identified skin and hair needs of customers to provide assistance in choosing best products
- Promoted additional products and services to increase sales numbers and revenue with diverse selection
- Processed payments, entering sales in register for prompt customer service
- Arranged merchandise to present visually appealing displays and attract clientele
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Education
Associate of Arts - Social Science, Political Science, Psychology
Women's Government College Sylhet
Sylhet, BangladeshAssociate of Science - Social Sciences
LaGuardia Community College of The City University of New York
Long Island City, NY06.2012
Skills
- Product and Service Knowledge
- Relationship Building and Management
- Event Oversight
- Capital Management
- Company Branding
- Customer Engagement
- Presentation Skills
- Financial Management
- Fluent in Bengali, Hindi and English
Languages
Bengali
Hindi
English
Timeline
Cosmetic Promoter
Ethos Farms/ABM
02.2023 - Current
Beauty Advisor
Sephora
12.2020 - 09.2021
Sales Associate
Macy's
03.2019 - 03.2020
Beauty Advisor
Macy's
01.2017 - 02.2019
Associate of Arts - Social Science, Political Science, Psychology
Women's Government College Sylhet
Associate of Science - Social Sciences
LaGuardia Community College of The City University of New York
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