Scarlett McNab
Costumer Support
San Salvador
Summary
Bilingual and empathetic communicator with fluency in Spanish, experienced medical interpreter adept at facilitating clear, culturally sensitive communication. From Honduras, currently studying in El Salvador, bringing adaptability, strong interpersonal skills, and a passion for helping others to every interaction. Eager to support customers in a remote service environment.
Overview
7
7
years of professional experience
Work History
Caretaker
Neighbors House
01.2023 - 12.2024
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Remained alert to problems or health issues of clients and competently responded.
Medical Interpreter (Volunteer)
International Medical Brigade
01.2018 - 01.2021
- Translated live conversations between medical professionals and Spanish-speaking patients.
- Provided clear, compassionate interpretation in clinical settings.
- Strengthened active listening and real-time decision-making skills.
Education
Bachelor’s Veterinary Medicine - Veterinary Medicine
Universidad Salvadoreña Alberto Masferrer
San Salvador, El Salvador01-2028
Skills
- Native English
- Fluent Spanish
- Customer Communication
- Problem-Solving
- Conflict Resolution
- Patience
- Multicultural Awareness
- Remote Tools
- Adaptability
- Time Management
Additional Information
Originally from Roatan, Bay Islands, Honduras, Reliable internet connection & flexible availability for remote roles
Timeline
Caretaker
Neighbors House
01.2023 - 12.2024
Medical Interpreter (Volunteer)
International Medical Brigade
01.2018 - 01.2021
Bachelor’s Veterinary Medicine - Veterinary Medicine
Universidad Salvadoreña Alberto Masferrer
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